Slide 1IntroductionCardiology Associates StaffAdministrative StaffThe Process of implementing changes within the organizationCommon ProblemsDissemination and ImplementationDecision Making ToolsAcquired Information For Decision MakingChallenges in Risk- and Quality-Management Decision-MakingResponding Tools for EmergenciesChallenges Faced in This ProjectTeam DecisionContinuous Quality ManagementConclusionReferencesPerformance Management PresentationUniversity of PhoenixHCS/451IntroductionCommon problems encountered by Cardiology AssociationAcquired relevant information required of decision-makingCommon tools used to enhance decision-makingChallenges that may be encountered in making risk-management and quality-management decisionsCardiology Associates StaffThe Heart Team Specializes inAdministrative StaffVanceChunn CEO/Administrator DoreenHarrison CFO/Director of Finance RyanBeale COO/Director of Operations CherylFerguson Director of Scheduling DonnaShamp Operations Manager-Baldwin County SiriJohnson Director of Human Resources VirginiaJeffries Director of Marketing EmilyArellano Business Office ManagerThe Process of implementing changes within the organizationPATIENTSPhysiciansDepartmental managersEntry level employeesadministrationCommon Problems Striving for non-stop improvement not only through quality but also through organizational learning.Identify the approach for obtaining physician participation and leadershipMeet the challenges of new situationsDissemination and ImplementationDepartmental wideQuality and Risk Management guidelines are followedPolicy and procedures are followedDecision Making ToolsEvidence based guidelinesStandard risk assessmentFlexibility in standardized care plansComputerized alert programsAcquired Information For Decision MakingDemocratic Style LeadershipUsing Scientific Evidence From Clinical Application and ResearchMonitoring and Comparing ResultsChallenges in Risk- and Quality-Management Decision-MakingPatient safetyImplementation of event reporting systemCompliance with Medicare and secondary-payer guidelinesEffects of recession and economyResponding Tools for Emergencies The role of personal masteryPromote the concept of shared visionDevelop protocolsChain of CommandChallenges Faced in This ProjectDecentralizing the organization building relations in rural areas for cardiac servicesUnderstanding is another challenge, most likely the largest challengeTeam DecisionDefine the problemGather information and resourcesList optionsWeigh, compare optionsMake a decisionMake a plan of actionEvaluation the decisionContinuous Quality ManagementContinuous Improvement (CI) InitiativesBenefits of Continuous Quality ManagementChallenges of Continuous Quality ManagementConclusionCommon problems encountered by Cardiology AssociationAcquired relevant information required of decision-makingPatient and employee safetyFollowing a chain of commandReferencesBernett, R., & Nentl, N. (2010,January). Opinions and Expectations About Continuous Improvement Programs. The Journal for Quality and Participation, 32(4), 35-38.ECRI Institute.:(2011).:News Release.:Retrieved from https://www.ecri.org/Press/Pages/Top_Risk_Management_Challenges_2010.aspxFriedman, R., & Haas, S.(February, 2011).Strengths and Limitations of Standards of Care to Guide the Orthopedic Surgeon in VTE Prevention.Orthopedics (Online), 34(2), 121-128. Retrievedfromhttp://search.proquest.com.ezproxy.apollolibrary.com/docview/851767973?accountid=35812:Cardiology Associates.:(2006).:Cardiology Associates of Mobile.:Retrieved from http://www.cardassoc.comCarroll, R. L. (2009). Risk Management Handbook for Health Care Organizations. Retrieved from:the University of Phoenix eBook Collection database.McLaughlin, C., & Kaluzny, A. (2006). Continuous Quality Improvement in Healthcare. Retrieved from the University of Phoenix eBook
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