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UT CMS 334K - Turn Taking Behaviors

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Interaction ManagementTurn Yielding (speaker)Turn Maintaining (speaker)Turn Requesting (listener)Turn Denying (listener)Interaction Management  Turn Yielding (speaker)  Turn Maintaining (speaker)  Turn Requesting (listener)  Turn Denying (listener)Turn Yielding (speaker)  Rising or lowering of pitch  Decreasing loudness  Slowed tempo  “Drawl” on last syllable  Use of utterances (e.g., “but ah…” “so…”)  Extended unfilled pauses  Body tension becomes relaxed  Gestures come to resting position  Gazing at otherTurn Maintaining (speaker)  Loudness increases  Gestures do not come to a rest  Upright posture  Increasing number of filled pauses  Perhaps lightly touching the listener  Avert eye gazeTurn Requesting (listener)  Upraised finger  Audible inhaling  Straightening of posture  Preening for speaker role  Speeding up speaker with nods and utterances (“mm hmm” “yeah”)  Stutter starts (trying to interrupt)  Simultaneous talkTurn Denying (listener)  Relaxed listening pose maintained  Maintain silence  Avert gaze  Encourage speaker to continue (through utterances or head nods)  Repeat last words of


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UT CMS 334K - Turn Taking Behaviors

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