UT CMS 334K - CMS 334K Exam #1 Study Guide (14 pages)

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CMS 334K Exam #1 Study Guide



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CMS 334K Exam #1 Study Guide

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Pages:
14
School:
University of Texas at Austin
Course:
Cms 334k - Nonverbal Communication
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NONVERBAL COMMUNICATION STUDY GUIDE EXAM 1 Note This is only a study guide it is not a complete overview of the material that could be on the exam Some of the answers may not be explicit in the readings but are conclusions or connections that you can make based on the material covered in the course PERSPECTIVES AND DEFINITIONS 1 Why is it difficult to provide an exact definition of nonverbal communication Its difficult because it doesn t fully explain the complexity of the definition Nonverbal communication and verbal communication cannot be separate 2 What are the 6 ways nonverbal behaviors are related to verbal language What are examples of each 1 Repeating same message portrayed verbally and non verbally Ex pointing in direction and saying that way 2 Substituting using nonverbal to replace the verbal Ex I want then holding up two fingers for 2 3 Complementing enhancing the message with non verbals Ex its this big shows size with hands 4 Accenting Moderating Adding emphasis or toning down a message Ex slamming fists on table for emphasis Ex toning message down for bad news 5 Regulating regulating our interaction we take turns in conversation Ex comedians regulate their speech so the audience can laugh 6 Conflicting Incrongruent messages Ex verbal and nonverbal don t match 3 Your text outlines 3 primary units of nonverbal behaviors what are these 3 What specific channels or nonverbal features could be classified under each 1 Communication environment Physical environment perceptions of time and timing proxemics the study of the use and perception of social and personal space territory personal space 2 Physical Characteristics of Communicators appearance or adornment also artifacts eye glassesm clothing jewelry 3 Various behaviors of communicators kinesics eye behavior facial expressions etc vocalics touch 4 What are the different functions of nonverbal behaviors creating impressions making judgments o First date What you might wear vocal tones First job interview Managing interactions o Showing when you are done talking to let other person have a turn also called regulation Expressing Emotion o More powerful when communicated nonverbally ex using a shocked face instead of saying I m surprised Sending relational messages o Content side which is the verbal communication We send relational messages about how we feel about that other person Sending deceptive messages o Verbal or nonverbal conflict ex sarcasm Influence others o Persuasion influence on other person HISTORY OF NONVERBAL COMMUNICATION 1 What was the importance of Darwin s perspective for the study of nonverbal communication Infants animals and adults all express emotions in a similar way so there must be something inherent about emotional expression innate universals in expression 2 What did Kretschmer and Sheldon link with personality Physique and character studies tried to make correlation between body size and character Sheldon is Kretschmer s student and Sheldon took the study further by saying that your body type determines what system your body will focus on Ectomorph slender body focused on brain so pretty intelligent awkward tactful serious tense etc Mesomorph muscular and brave focus on muscular system more active and competitive adventurous competitive bold assertive etc Endomorph bigger body was focused on digestive system humorous humored tolerant love of comfort sociable relaxed 3 What did Efron conclude regarding his study of gestures and culture Gestures and Environment Nature vs Nurture Culture plays a role in shaping our gestures and body movement looked at many generations of immigrants he concluded that gestures must not be innate gestures have some socialization 4 What was Birdwhistell s contribution to the study of nonverbal communication introduced nonverbals as a language system He coined the term Kinesics facial expressions gestures posture gate etc it has linguistics that could be applied to proving new labels for the study of body movement kinesics 5 What was Hall s focus of study focused on proxemics the use of space and time He called nonverbal the silent language Coined the term proxemics other different norms across cultures need to know social norms abroad because they differ 6 What did Rosenthal conclude based on his Pygmalion in the Classroom study Pygmalion in Classroom Teachers gave more attention to the students who were said to do best on the intelligence test Subconscioously teachers interacted more with the smart kids and those students did better over the years we act towards people in a way that elicits the behavior that we expect 7 What was Ekman Friesen s focus of study What were their conclusions Origins Uses and Coding Nonverbal Behavior Showed pictures of spontaneous emotions to people from different and similar countries Created the Facial Affect Coding System FACS 8 How did the emphasis in the study of nonverbal communication change in the 1980s Patterson 1983 nonverbal behavior a functional perspective we use nonverbal to achieve goals put people in different environments and see how they react showing affection lying to someone seeing how nonverbal and verbals interact with eachother We are strategic about our responses brought a lot of goals and motivation to figure out why people do things we think about the environment and modify our nonverbals and express it accordingly to the environment 9 What were the new trends of research in the 1990s and beyond Perception it it showed the researcher perspective They coded the behavior from an outside but its important to get the person themselves in that conversation perspective It s more personal Biology nature vs nurture Focusing on the type of quality it is Technology computer mediated technology MRI that can sow brain activity texting and email filter out nonverbal behaviors EVIDENCE OF THE NATURE OF NONVERBAL BEHAVIOR 1 What can you conclude based on the evidence from sensory deprivation What evidence helps you make this conclusion Sensory Deprivation kids that are blind deaf vs kids that are not Differences regarding display rules socialiation nuture speed of emotions displayed were different deaf blind on off switch The emotions were there and then they weren t sighted and hearing displayed appropriate level of smile and length of time intensity of emotions displayed blind deaf do not know what level of intensity to use while sighted and hearing do ability to mask and mimic emotions ex deaf and blind don t know how to


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