DOC PREVIEW
UT CMS 334K - Review1

This preview shows page 1-2-3 out of 9 pages.

Save
View full document
View full document
Premium Document
Do you want full access? Go Premium and unlock all 9 pages.
Access to all documents
Download any document
Ad free experience
View full document
Premium Document
Do you want full access? Go Premium and unlock all 9 pages.
Access to all documents
Download any document
Ad free experience
View full document
Premium Document
Do you want full access? Go Premium and unlock all 9 pages.
Access to all documents
Download any document
Ad free experience
Premium Document
Do you want full access? Go Premium and unlock all 9 pages.
Access to all documents
Download any document
Ad free experience

Unformatted text preview:

Exam Review 1. Difference between demographics and demographic profile  demographics is the data, demographic profile is how you address/use it. It combines audience background and stats. Chapter 1: Foundation of communication ● Define communication (Explain the three parts) 1. Communication is a process. It’s ongoing, irreversible, and systematic. 2. Communication is the stimulation of meaning (not the transfer of meaning) When people communicate we do not put meanings into another person’s mind, like dropping a letter into a postoffice box. Instead, our communication stimulates the other person to create meaning. 3. Communication is both verbal and nonverbal. In facetoface encounter, the verbal and nonverbal components are inherently intertwined. ● Explain the eight propositions about interpersonal communication 1. Communication has both verbal and nonverbal components. Verbal component consists of the words people speak when communicating with others. Nonverbal component is everything other than words people use when communicating. In a facetoface encounter, the nonverbal components may include things like gestures, eye contact, facial expressions, body positions, tones of voice, and all the environmental variables that surround people when we talk. 2. You cannot NOT communicate Communication has both verbal and nonverbal aspects, and it occurs with or without you intending it, you communicate even when you do not think you are. Absence of talk can clearly communicate a message. Nonverbal components can reveal that maybe you are in a bad mood, sad, upset, shy, etc. Communication occurs whether you intend to send a message or not—and whether the person receiving the message believes you sent the message intentionally or unintentionally. 3. Communication expresses both content and relationship  The content aspect message of a message is the substantive information it conveys to  listeners.  The relationship aspect of a message conveys affective, emotional information—information that leads listeners to think that the speaker likes or dislikes them and that the speaker is interested or uninterested in them or their relationship.  EX: An instructor has a sarcastic and cynical tone as she announced something. What would you think? Probably that she does not like you, or she’s in a bad mood, or perhaps feels that you are not interested in starting the class. 4. Meanings are in people  Meaning is not transmitted from one person to another; rather, it is stimulated by one person in another.  Most people are aware that people sometimes need to carefully craft their language and their behavior to make sure that their meanings are clearly conveyed  People listening to your words or observing your behaviors will take away meanings that are different than those you intend. 5. Communication is irreversible.  Whatever we say or do cannot be erased.  Communication is a tool that you can use to create problems as well as to solve them 6. Communication is a neutral tool  Communication is neither good nor bad. 7. Communication is a learned skill  Communication is a learned skill, not a natural ability.  Those with more experience and more practice are often far better communicators than those who lack the experience or practice.  People who communicate constantly assume that they are both competent performers and knowledgeable about what it is they do. But even if you see and do something every day, it does not necessarily mean that you truly understand it or can remember basic aspects of it. 8. Communication takes place in physical and psychological contexts ● Discuss the verbal and nonverbal components of communication 1. Substituting using gestures to replace verbal communication 2. Complementing using gestures to add depth to verbal communication(tell story about an allnighter and slump over and look very tired) 3. Accenting using nonverbal communication to highlight a portion of a verbal message 4. Repeating using nonverbal gestures to repeat or second your words(Pointing out the directions as you say them?) 5. Regulating using nonverbal gestures to help the pace and flow of the conversation 6. Contradicting when the nonverbal gestures don’t match the verbal words ● Understand how communication expresses content and relationships. a. Content substantive information it conveys to the listeners b. Relationship the aspect conveys affective, emotional info info that leads the listener to believe the speaker likes/dislikes them and that the speaker is interested/uninterested in them ● Explain the different components of the model of interpersonal communication a. Source encodes meaning and sends to receiver who decodes message b. Message sent through a channel but is interrupted by both internal and external noise c. Environment= external noise d.  Both the source and the receiver send feedback to each other Chapter 2: Working with teams ● Explain the difference between a team and a group ○ Teams are differentiated from groups by having clarity about goals, roles, rules and interpersonal coordination, and the best teams are especially clear about these variables. Groups are like several friends who go out to eat on a Friday night. ● Identify and define the various types of leadership styles and team roles. ○ Transformational leaders: Motivate others through connecting their workers to a greater ideal such as a social cause or a company’s values. This sort of leader is usually charismatic and does not rely on punishment or reward to motivate his or her followers. ○ Transactional Leaders: Offer their followers concrete exchanges. They offer money, grades, or poweror they withhold them to get workers to participate. ○ Authoritarian Leadership:  The head of the group has the ultimate say. Little to no consideration of what the group wants. (Dictatorship) ○ Laissezfaire Leadership: (Delegative leadership) allows workers high freedom in determining what they will do. This leadership style could be considered handsoff. ○ Democratic leadership:  leaders incorporate input from the group before making a decision. ■ Team Roles ● Task Leader: Appointed or naturally emerged within the


View Full Document

UT CMS 334K - Review1

Download Review1
Our administrator received your request to download this document. We will send you the file to your email shortly.
Loading Unlocking...
Login

Join to view Review1 and access 3M+ class-specific study document.

or
We will never post anything without your permission.
Don't have an account?
Sign Up

Join to view Review1 2 2 and access 3M+ class-specific study document.

or

By creating an account you agree to our Privacy Policy and Terms Of Use

Already a member?