ROBBINS CHAPTER-11Leadership and Trust– Chp 11Slide 3Slide 4Slide 5Slide 6Slide 7NotesENM/MSC 582 SWEENEY 1ROBBINS CHAPTER-ROBBINS CHAPTER-1111DR. PATRICK J. SWEENEYDR. PATRICK J. SWEENEYENM/MSC 582 SWEENEY 2Leadership and Trust– Chp 11Leadership and Trust– Chp 11•BOY SCOUT LAWBOY SCOUT LAWTrustworthyTrustworthyLoyalLoyalHelpfulHelpful FriendlyFriendlyCourteousCourteous KindKindObedientObedient CheerfulCheerfulThriftyThriftyBraveBraveCleanCleanReverentReverentENM/MSC 582 SWEENEY 3•EnronEnron•Government and PoliticiansGovernment and Politicians•Corporations…Daimler-Chrysler?Corporations…Daimler-Chrysler?•Consulting FirmsConsulting Firms•Auditing FirmsAuditing Firms•Management…rote, staid, numbersManagement…rote, staid, numbers•Leadership…visionary, motivational and Leadership…visionary, motivational and RESPONSIBLERESPONSIBLELeadership and Trust– Chp 11Leadership and Trust– Chp 11ENM/MSC 582 SWEENEY 4•Trait TheoriesTrait Theories…predict appearance rather …predict appearance rather than effectiveness. than effectiveness. “Inborn”“Inborn”•Behavioral Theories. Behavioral Theories. “learned”“learned”Ohio State… initiating struc, considerationOhio State… initiating struc, considerationMichigan… production/employee orientedMichigan… production/employee orientedManagerial Grid… concern for Mich, Fig. Managerial Grid… concern for Mich, Fig. 11-111-1Scandinavian… development oriented Scandinavian… development oriented Leadership and Trust– Chp 11Leadership and Trust– Chp 11ENM/MSC 582 SWEENEY 5•Contingency TheoriesContingency Theories–Fiedler… Fig. Fiedler… Fig. 11-211-2Cognitive ResourceCognitive ResourceHersey & BlanchardHersey & BlanchardLeader-member Exchange… Fig. Leader-member Exchange… Fig. 11-311-3Path-goal… Fig. Path-goal… Fig. 11-411-4Leader-Participation… Fig. Leader-Participation… Fig. 11-511-5Sometimes Irrelevant!Sometimes Irrelevant!Leadership and Trust– Chp 11Leadership and Trust– Chp 11ENM/MSC 582 SWEENEY 6•Neocharismatic TheoriesNeocharismatic TheoriesCharismatic… Fig. Charismatic… Fig. 11-711-7Transformational… Fig. Transformational… Fig. 11-811-8VisionaryVisionary•Contemporary IssuesContemporary IssuesEmotional Intelligence Emotional Intelligence (EI or EQ)(EI or EQ)Team Team MoralMoralCross-CulturalCross-CulturalLeadership and Trust– Chp 11Leadership and Trust– Chp 11ENM/MSC 582 SWEENEY 7•TRUSTTRUST TRUSTTRUST TRUST TRUST TRUST TRUST TRUSTTRUST•The FOUNDATIONThe FOUNDATION•Three typesThree typesDeterrence-basedDeterrence-basedKnowledge-basedKnowledge-basedIdentification-basedIdentification-based 3 pages ain’t enough on 3 pages ain’t enough on TRUSTTRUSTLeadership and Trust– Chp 11Leadership and Trust– Chp 11ENM/MSC 582 SWEENEY