ROBBINS CHAPTER-4Personality & Emotions…Ch 4Slide 3Slide 4Slide 5Slide 6Slide 7NotesENM/MSC 582 SWEENEY 1ROBBINS CHAPTER-ROBBINS CHAPTER-44DR. PATRICK J. SWEENEYDR. PATRICK J. SWEENEYENM/MSC 582 SWEENEY 2Personality & Emotions…Ch Personality & Emotions…Ch 44 •Personality ….the way we act and react to Personality ….the way we act and react to othersothers•Personality determinantsPersonality determinants–Heredity…research with twinsHeredity…research with twins–Environment…culturesEnvironment…cultures–Situation…church, basketball game Situation…church, basketball game •Personality traitsPersonality traits–16 primary traits, Fig. 16 primary traits, Fig. 4-2 4-2ENM/MSC 582 SWEENEY 3•Myers-BriggsMyers-BriggsExtraverted-Introverted…E & IExtraverted-Introverted…E & ISensing-Intuitive…S & NSensing-Intuitive…S & NThinking-Feeling…T & FThinking-Feeling…T & FPerceiving-Judging…P & JPerceiving-Judging…P & JGood research does not support…so why?Good research does not support…so why?•The Big Five ModelThe Big Five Model–Extraversion…extraverts/introvertsExtraversion…extraverts/introverts–Agreeableness…propensity to defer to othersAgreeableness…propensity to defer to others–Conscientiousness…reliabilityConscientiousness…reliability–Emotional Stability…stress controlEmotional Stability…stress control–Openness to experience…interest in the newOpenness to experience…interest in the newPersonality & Emotions…Ch Personality & Emotions…Ch 44ENM/MSC 582 SWEENEY 4•Personality Attributes & OBPersonality Attributes & OB–Locus of controlLocus of controlInternals…they have controlInternals…they have controlExternals…someone/thing controlsExternals…someone/thing controls–MachiavellianismMachiavellianism……if it works, do it: if it works, do it: Hi Mach is Hi Mach is good?good?–Self-esteemSelf-esteem…from performance? Schools?…from performance? Schools?–Self-monitoringSelf-monitoring…ability to adjust …ability to adjust –Risk takingRisk taking…what jobs call for risk takers?…what jobs call for risk takers?Personality & Emotions…Ch Personality & Emotions…Ch 44ENM/MSC 582 SWEENEY 5•Personality Attributes & OB (cont.)Personality Attributes & OB (cont.)–Type AType AMoving rapidlyMoving rapidlyImpatientImpatientMultiple taskingMultiple taskingLeisure time a problemLeisure time a problemObsessed with measuring successObsessed with measuring success–Type BType BNever in a hurry, time is unimportantNever in a hurry, time is unimportantNever toots own hornNever toots own hornEnjoys playing for the fun of playingEnjoys playing for the fun of playingRelaxes without guiltRelaxes without guilt•Fig.Fig. 4-34-3,, 4-44-4Personality & Emotions…Ch Personality & Emotions…Ch 44ENM/MSC 582 SWEENEY 6•EmotionsEmotions–Affect…a range of feelingsAffect…a range of feelings–Emotions…intense directed feelingsEmotions…intense directed feelings–Moods…feelings less intense than emotionsMoods…feelings less intense than emotions•Felt Felt vs. vs. displayeddisplayed emotions…real / phony emotions…real / phony•Emotion dimensionsEmotion dimensions–VarietyVariety–IntensityIntensity–Frequency & durationFrequency & durationPersonality & Emotions…Ch Personality & Emotions…Ch 44ENM/MSC 582 SWEENEY 7•External emotion constraintsExternal emotion constraints–Organizational influencesOrganizational influences–Cultural influencesCultural influences•OB applicationsOB applicationsEmotional intelligence…EIEmotional intelligence…EIDecision makingDecision makingMotivationMotivationLeadershipLeadershipConflictsConflictsDeviant workplace behaviorDeviant workplace behaviorPersonality & Emotions…Ch Personality & Emotions…Ch 44ENM/MSC 582 SWEENEY