ROBBINS CHAPTER-2Foundations of Individual BehaviorSlide 3Slide 4Slide 5Slide 6Slide 7NotesENM/MSC 582 SWEENEY 1ROBBINS CHAPTER-ROBBINS CHAPTER-22DR. PATRICK J. SWEENEYDR. PATRICK J. SWEENEYENM/MSC 582 SWEENEY 2Foundations of Individual Foundations of Individual BehaviorBehavior•Pg 33: Pg 33: Biographical CharacteristicsBiographical Characteristics–Age, Gender, Marital Status, TenureAge, Gender, Marital Status, Tenure **•Pg 36: Pg 36: AbilityAbility–Intellectual Intellectual Fig Fig 2-12-1, , physical physical Fig Fig 2-22-2, job-fit, job-fit•Pg 39:Pg 39: Learning LearningDefinitionDefinitionClassical ConditioningClassical ConditioningOperant ConditioningOperant ConditioningSocial LearningSocial LearningENM/MSC 582 SWEENEY 3•Biographical Plots:Biographical Plots: absenteeism, absenteeism, turnover, productivity, job securityturnover, productivity, job security vs. vs. AGEAGEFoundations of Individual Foundations of Individual BehaviorBehaviorAGE VS CHARACTERISTICS0246810120 20 40 60 80AGEC H A R A C TER IS TIC STURNOVABSPRODSECURTYENM/MSC 582 SWEENEY 4•Biographical Plots:Biographical Plots: absenteeism, absenteeism, turnover, productivity, job securityturnover, productivity, job security vs. vs. GENDERGENDERFoundations of Individual Foundations of Individual BehaviorBehaviorG EN D ER VS. C H AR ACT ER IS T IC S024681 01 20 20 40 6 0 80M ALE.....FEM ALEC H A R A C TE R IS TIC STU R N OVABSPR ODSEC U R TYENM/MSC 582 SWEENEY 5•Biographical Plots:Biographical Plots: absenteeism, absenteeism, turnover, productivity, job securityturnover, productivity, job security vs. vs. MARITAL STATUSMARITAL STATUSFoundations of Individual Foundations of Individual BehaviorBehaviorM AR IT AL S T AT U S VS . C H AR AC T E R IS T IC S024681 00 2 0 4 0 6 0 8 0M ARRIED.....S INGLEC H A R AC TER ISTIC STU R N O VAB SP R O DS E C U R TYENM/MSC 582 SWEENEY 6•Biographical Plots:Biographical Plots: absenteeism, absenteeism, turnover, productivity, job securityturnover, productivity, job security vs. vs. TENURETENUREFoundations of Individual Foundations of Individual BehaviorBehaviorTENURE VS. CHARACTERISTICS0246810120 5 10 15 20 25 30TENURE IN YEARSC H A R A C TE R IS TIC STURNOVABSPRODSECURTYENM/MSC 582 SWEENEY 7•Pg 43: Pg 43: ShapingShapingReinforcement: fixed-interval, variable-interval, fixed Reinforcement: fixed-interval, variable-interval, fixed ratio Fig ratio Fig 2-52-5 **Behavior ModificationBehavior Modification•Pg 48: Pg 48: Organization Applications (bang4buck)Organization Applications (bang4buck)LotteriesLotteriesWell Pay vs. Sick PayWell Pay vs. Sick PayEmployee Discipline Employee Discipline (pg 50 chart)(pg 50 chart)Training programsTraining programsMentoring ProgramsMentoring ProgramsSelf-ManagementSelf-Management•Pg 50: Pg 50: Effective Discipline Skills (EDS)Effective Discipline Skills (EDS)Foundations of Individual Foundations of Individual BehaviorBehaviorENM/MSC 582 SWEENEY