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UT Knoxville MGT 201 - Chapter 4 (cont): International/Intercultural Communication in the Global Workplace
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MGT 201 11th Edition Lecture 6Outline of Last Lecture I. Discuss the global environment and how different countries are managing in the global environment II. Discuss general trade agreements III. Go over market entry strategies Outline of Current Lecture IV. Discuss the impact of different cultures and how they play a role in the work environment V. Discuss cultural norms. Was it accepted on what is not VI. Go over Hofstede’s value dimensions Current Lecture The Importance of Culture  Culture- the shared values, norms, and beliefs among members of a society  Culture plays an important role in efficient and effective organizational communication  Cultural Values Values are commonly accepted standards of what is: Acceptable or unacceptable Right or wrong  Values are learned, relatively enduring, and emotionally charged  Cultural Norms  Accepted behaviors within a culture  Coordinate our interactions with others  Americans vs. Asians: eye contact  The Handshake  US: Firm Asia: Gentle  UK: Sof France: Light and quick  Ethnocentrism- tendency to look at the world primarily from the perspective of one’s own culture  Belief that one’s culture is the most important or some aspects of its culture are superior Hofstede Value Dimension Model These notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute. Geert Hofstede developed a framework for assessing and differentiating national cultures and organizational cultures  Hofstede Value Dimensions: Uncertainty Avoidance  Power Distance  Masculinity- Femininity  Individualism- Collectivism  Power Distance- the degree to which a culture believes  Individualism-Collectivism- degree of interdependence a society maintains among its members  Masculinity-Femininity- what motivates people: wanting to be the best or liking what you do Uncertainty Avoidance- extent to which member of a culture feel threatened by ambiguous,uncertain situations and try to avoid them by establishing more


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