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UT Arlington MANA 5312 - Persuasion

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12 Angry MenPersuasionHow NOT to PersuadeAttributes of effective persuadersProcess of Persuasion12 Angry MenSummaryKey points/events that stood outPersuasionMoving people to a position they do not currently hold–Why is effective persuasion important to your career and day-to-day work life?Org’s are less hierarchical People are more inclined to ask “Why?”How NOT to PersuadeStrongly state your position first–Upfront, hard sellWhy doesn’t this work?–Give others something to argue against–Others think about how your position is “wrong” instead of listening to the arguments that followAttributes of effective persuadersOpen-minded–Listen to others concerns–Prepared to adjust viewpoints & incorporate others ideas–As a result, othersTrust the persuader & will listenDon’t fear being manipulatedOthers more likely to “buy in” when they feel they are part of/included in the processProcess of PersuasionLearning & negotiating process leading colleagues to a shared solution–Dialogue & learn others opinions, concernsEstablish relationship credibility: –Honest & steady (not known for mood swings)–Trustworthy, share credit for ideasWhy does the above help persuade


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UT Arlington MANA 5312 - Persuasion

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