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UT Arlington MANA 5312 - PMBA, Alternative Work Arrangements

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Business Reasons for Alternative Work ArrangementsBusiness Reasons for AWATypes of Alternative Work ArrangementsTypes of AWA (continued)Slide 5Slide 6Stakeholder Benefits/Concerns of AWAGrowth in Temporary EmployeesWho Benefits from working as a temporary employee?Fringe Benefits Received by Temporary WorkersConcerns of Temporary WorkersBusiness Reasons for Business Reasons for Alternative Work Alternative Work ArrangementsArrangementsReduced real estate expensesReduced real estate expensesAT&TAT&TSquare feet per personSquare feet per person–Traditional office: 225Traditional office: 225–Shared office: 125Shared office: 125–Virtual: 30Virtual: 30$24 per square foot to rent the space$24 per square foot to rent the spaceSave $2 in expenses for every $1 Save $2 in expenses for every $1 investedinvestedBusiness Reasons for AWABusiness Reasons for AWARecruitment & RetentionRecruitment & RetentionEmployee productivityEmployee productivityProductivity of telecommuters Productivity of telecommuters increase up to 40% at IBM and at increase up to 40% at IBM and at USWestUSWestTypes of Alternative Work Types of Alternative Work ArrangementsArrangementsShared desk/office arrangements Shared desk/office arrangements Replacing the traditional private office Replacing the traditional private office for each workerfor each workerPeople share the same desk spacePeople share the same desk spaceNot everyone is in the office at the same Not everyone is in the office at the same timetimeAT&T: up to six people could share the AT&T: up to six people could share the same desk/officesame desk/officeTypes of AWA Types of AWA (continued)(continued)HotelingHotelingCall in and reserve an office for a few Call in and reserve an office for a few hours, days, or a week at a timehours, days, or a week at a timeYour paper files, pictures, plaques, Your paper files, pictures, plaques, etc. are stored in a mobile “cubbie”etc. are stored in a mobile “cubbie”You check in and your office is assigned You check in and your office is assigned to you and your calls are routed to you and your calls are routed accordinglyaccordinglyTypes of AWA (continued)Types of AWA (continued)Satellite officesSatellite officesCloser to where your employees liveCloser to where your employees liveSuburban locationsSuburban locationsTelecommutingTelecommutingWorking electronically from wherever Working electronically from wherever you chooseyou chooseHome, coffee shops, etc.Home, coffee shops, etc.Types of AWA (continued)Types of AWA (continued)Home officeHome officeMore complete and sophisticated More complete and sophisticated arrangement than telecommutingarrangement than telecommutingComputers, printers, fax, dedicated Computers, printers, fax, dedicated phone lines, etc.phone lines, etc.Stakeholder Stakeholder Benefits/Concerns of AWABenefits/Concerns of AWAEmployeeEmployeeTime available versus “face time”Time available versus “face time”Employer/shareholderEmployer/shareholderReduced rent expense versus loss of interactionReduced rent expense versus loss of interactionEnvironmentEnvironmentConsider commuting milesConsider commuting milesManagerManagerCan I / Should I embrace this type of change?Can I / Should I embrace this type of change?How to evaluate performance?How to evaluate performance?““Does the org need me anymore?”Does the org need me anymore?”Growth in Temporary Growth in Temporary EmployeesEmployees19841984250K temps250K temps100 temp 100 temp agenciesagenciesMost work as Most work as temp temp by by choicechoiceClerical workersClerical workers199419941.5 million temps1.5 million temps1500 temp 1500 temp agenciesagenciesMost (80%) do Most (80%) do NOT work as NOT work as temp by choicetemp by choiceTechnical, Technical, nurses, nurses, accountants, etc.accountants, etc.Who Benefits from Who Benefits from working as a temporary working as a temporary employee?employee?Working mothersWorking mothersCollege studentsCollege studentsRetireesRetireesShort-run unemployedShort-run unemployedFringe Benefits Received Fringe Benefits Received by Temporary Workersby Temporary WorkersPaid Paid vacation (30%)vacation (30%)sick leave (2%)sick leave (2%)Holiday (22%)Holiday (22%)Health insurance (7%)Health insurance (7%)Retirement (0)Retirement (0)Concerns of Temporary Concerns of Temporary WorkersWorkersRelated to Related to temp agenciestemp agenciestheir assignmenttheir assignmentInteraction with full time employeesInteraction with full time employeestheir futuretheir futureGeneral feelings toward the corporate General feelings toward the corporate worldworldBenefit issues, etc..Benefit issues, etc..Other


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