Digital ReferenceSlide 2Digital Software: PrivacyResourcesSlide 5Additional InformationDiscussionDigital ReferenceIS 530Fall 2005Dr. D. BilalDigital Reference•Digital reference can take may formsLive chat using specific softwareLSSI , NetAgent, ChatSpace, ConferenceRoom, OnDemand, LivePerson, LiveAssistance, QuestionPoint, 24/7.Digital Software: Privacy•Go to http://www.library.cmu.edu/People/neuhaus/software.html for a spreadsheet on privacy features of various software for digital referenceResources•The Virtual Digital Referencehttp://www.vrd.org•DIG_REFA listserv for digital reference. To subscribe:Send an e-mail message to: [email protected] the first line of the message, type: SUBSCRIBE DIG_REF Firstname LastnameResources•VRD Center for KidsKids can ask reference questions of information professionals, if registered.http://vrd.askvrd.org/index.asp?rid=2863&cat=1475•Ask A+Locator (for submitting reference questions to experts. For adult users)http://www.vrd.org/locator/subject.shtmlAdditional Information•For additional readings:OCLC website–http://www.oclc.org/community/topics/virtualreference/basics/default.htm (standards, trends, basic information)Bernie Sloane’s bibliogrpahy–http://people.lis.uiuc.edu/~b-sloan/digiref.htmlDiscussion•What is the crucial difference in providing traditional mediation vs. virtual mediation?What do we gain?What do we
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