Digital Reference IS 530 Fall 2005 Dr D Bilal Digital Reference Digital reference can take may forms Live chat using specific software LSSI NetAgent ChatSpace ConferenceRoom OnDemand LivePerson LiveAssistance QuestionPoint 24 7 Digital Software Privacy Go to http www library cmu edu People neuhaus software html for a spreadsheet on privacy features of various software for digital reference Resources The Virtual Digital Reference http www vrd org DIG REF A listserv for digital reference To subscribe Send an e mail message to LISTSERV LISTSERV SYR EDU In the first line of the message type SUBSCRIBE DIG REF Firstname Lastname Resources VRD Center for Kids Kids can ask reference questions of information professionals if registered http vrd askvrd org index asp rid 2863 cat 1475 Ask A Locator for submitting reference questions to experts For adult users http www vrd org locator subject shtml Additional Information For additional readings OCLC website http www oclc org community topics virtualreference ba sics default htm standards trends basic information Bernie Sloane s bibliogrpahy http people lis uiuc edu b sloan digiref html Discussion What is the crucial difference in providing traditional mediation vs virtual mediation What do we gain What do we lose
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