PSYC 2070: COMMUNICATION
46 Cards in this Set
| Front | Back |
|---|---|
|
couples who know how to communicate are
|
happier, more satisfied, more likely to last
|
|
communication problems occur when a couple has
|
poor communication skills, feels unable to self-disclose, and/or has trouble listening
|
|
3 competing goals in communication:
|
1. get job done
2. relational
3. identity managementb
|
|
get job done means to
|
communicate a message
|
|
relational
|
maintain relationship (not hurt or offend)
|
|
identity management
|
project certain image of ourselves
|
|
genderlect
|
the fundamental differences between ways men and women communicate
|
|
women use more _____talk
|
rapport; establish relationships/ connections, establish/maintain intimacy
|
|
men use more ____ talk
|
report; imparts knowledge, establish status
|
|
women use ______ assertiveness in communcation
|
less
|
|
ways of renouncing or denying the validity of what is said..
|
adding questions, disclaimers, question statements, hedge words
|
|
tag questions
|
"that's an interesting idea, isn't it? "
|
|
disclaimer
|
"I may be wrong but..."
|
|
question statements
|
"would you come with us?"
|
|
hedge words
|
"sort of", "would you mind?" "aren't you'
|
|
2 categories of communication skills
|
affective oriented, instrumental oriented
|
|
affective oriented
|
more comforting, much listening; has more value to women
|
|
instrumental
|
more persuasive, more narrative; has more value to men
|
|
cultures differ in communication
|
individualist encourage individual goals/values; collectivist emphasize the group over individuals
|
|
communication differences begin in childhood same-sex play
|
intimacy- girls, dominance-boys
|
|
most communication is..
|
nonverbal
|
|
nonverbal communication includes...
|
facial expressions, gestures, body positioning
|
|
women's nonverbal communication
|
better decoding/translating nonverbal cues, more eye contact and head nods
|
|
men's nonverbal communication
|
fewer head nods, less eye contact, minimal nonverbal cues (e.g., let their partner know they are listening ("encouragers")
|
|
computers mediated communication
|
includes communication tools for conveying written text via the Internet (e.g. email, Facebook, MySpace, IM)
|
|
online communication can reduce.m.m
|
the role that physical characteristics play in the development of attraction and enhance rapport and self-disclosure
|
|
couples who communicate online have...
|
higher rates of self disclosure and direct questioning than face-to-face
|
|
some studies claim that online communication is more ____ than face-to-face
|
intimate
|
|
how do women use nonverbal communication to their advantage ?
|
easier for their voices to be heard, use more emoticons then men
|
|
healthy sexuality
|
depends on feeling good about yourself or a positive self image (people w/ positive self esteem often exist to be accepted by their partners rather than rejected as those with negative self esteem)
|
|
self disclosure(opening up and talking with your partner and sharing feelings)
|
helps deepen intimacy and sexual dissatisfaction (let's your partner know what is won't and how you feel about it, and it enables you to ask for specific change)
|
|
trust(confidence and security on relationship)
|
is important for a happy, satisfying sexual relationship
|
|
verbal communication is better than nonverbal communication in order to...
|
express sexual liked and needs; however, nonverbal can excited sexual desire and reinforce verbal messages
|
|
obstacles of sexual communication include...
|
embarrassment and lack of sexual vocabulary
|
|
couples spend __ much time criticizing each other, and not enough time really listening and making affectionate comments
|
too
|
|
active listening
|
involves nonverbal communication such as nodding or eye contact, to let partner know they're attentive and present in conversation
|
|
non-defensive listening
|
involves a listening strategy that focuses attention on what the partner is saying without being defensive
|
|
avoid what kind of non constructive communication like
|
name calling, overgeneralization ("you always...", "you never")
|
|
what is important during arguments is to...
|
summarize what the partner told you("I heard you say...") and validate your partner's statements ("I can understand why you feel..")
|
|
couples who disagree are___ than those who say they never fight
|
happier
|
|
happier couples think more____ thoughts during disagreements
|
positive
|
|
unhappy couples think more____thoughts during disagreements
|
negative
|
|
after arguments women more often demand
|
closeness
|
|
after arguments men more often
|
withdraw
|
|
common defensive techniques are
|
debt the criticism, make excuses without taking trainability, the deflect responsibility, and righteous indignation
|
|
not all disagreements resolvable so issue may can cause...
|
the couple accept their differences
|
PSYC 2070: COMMUNICATION