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Value chain
all activities associated with providing a product or service
Enterprise resource planning (ERP) system
Software that provides a comprehensive, centralized, integrated source of information used to manage all major business processes.
Just-in-time (JIT) inventory
Inventory system in which goods are manufactured or purchased just in time for sale.
Total quality management (TQM)
Systems implemented to reduce defects in finished products with the goal of achieving zero defects.
Activity-based costing
A method of allocating overhead based on each product's use of activities in making the product
Theory of constraints?
A specific approach used to identify and manage constraints in order to achieve the company's goals.
Balanced scorecard
A performance-measurement approach that uses both financial and nonfinancial measures, tied to company objectives, to evaluate a company's operations in an integrated fashion.
CIM????? Computer-integrated manufacturing
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