Slide 1Slide 2Slide 3Slide 4Slide 5Slide 6Slide 7Slide 8Slide 9Slide 10Slide 11Slide 12Slide 13Slide 14Slide 15Slide 16Slide 17Slide 18Slide 19Slide 20Slide 21Slide 22Slide 23Slide 24Slide 25Slide 26Slide 27Slide 28Slide 29Slide 30Slide 31Slide 32Slide 33Slide 34Slide 35Slide 36Slide 37Slide 38Slide 39Slide 40Slide 41Slide 42Slide 431.1© 2010 by Prentice Hall11ChapterChapter Information Systems Information Systems in Global Business in Global Business TodayTodayInformation Systems Information Systems in Global Business in Global Business TodayToday1.2© 2010 by Prentice HallLEARNING OBJECTIVESManagement Information SystemsManagement Information SystemsChapter 1 Information Systems in Global Business TodayChapter 1 Information Systems in Global Business Today•Understanding the effects of information systems on business and their relationship to globalization.•Explain why information systems are so essential in business today.•Define an information system and describe its management, organization, and technology components.1.3© 2010 by Prentice Hall•Define complementary assets and explain how they ensure that information systems provide genuine value to an organization.•Describe the different academic disciplines used to study information systems and explain how each contributes to our understanding of them. •Explain what is meant by a sociotechnical systems perspective.LEARNING OBJECTIVES (Continued)Management Information SystemsManagement Information SystemsChapter 1 Information Systems in Global Business TodayChapter 1 Information Systems in Global Business Today1.4© 2010 by Prentice HallNBA Teams Make a Slam Dunk with Information Technology•Problem: Lack of hard data usable in decision-making processes, costly and competitive market.•Solutions: Developed a new system designed to collect and organize data using video clips of games.•Synergy Sports Technology tags video of each game with hundreds of descriptive categories and allows coaches and players to stream game footage from the Web.•Demonstrates IT’s role in innovation and improving business processes.•Illustrates how the Web has allowed businesses to use new tools to analyze critical data.Management Information SystemsManagement Information SystemsChapter 1 Information Systems in Global Business TodayChapter 1 Information Systems in Global Business Today1.5© 2010 by Prentice HallThe Role of Information Systems in Business Today•How information systems are transforming business•Increase in wireless technology use, Web sites•Shifts in media and advertising•New federal security and accounting laws•Globalization opportunities•Internet has drastically reduced costs of operating on global scale•Presents both challenges and opportunitiesManagement Information SystemsManagement Information SystemsChapter 1 Information Systems in Global Business TodayChapter 1 Information Systems in Global Business Today1.6© 2010 by Prentice HallManagement Information SystemsManagement Information SystemsChapter 1 Information Systems in Global Business TodayChapter 1 Information Systems in Global Business TodayThe Role of Information Systems in Business TodayInformation Technology Capital InvestmentInformation Technology Capital InvestmentFigure 1-1Information technology investment, defined as hardware, software, and communications equipment, grew from 32% to 51% between 1980 and 2008.Source: Based on data in U.S. Department of Commerce, Bureau of Economic Analysis, National Income and Product Accounts, 2008.1.7© 2010 by Prentice Hall•In the emerging, fully digital firm–Significant business relationships are digitally enabled and mediated–Core business processes are accomplished through digital networks–Key corporate assets are managed digitally•Digital firms offer greater flexibility in organization and management–Time shifting, space shiftingManagement Information SystemsManagement Information SystemsChapter 1 Information Systems in Global Business TodayChapter 1 Information Systems in Global Business TodayThe Role of Information Systems in Business Today1.8© 2010 by Prentice HallRead the Interactive Session and then discuss the following questions: •What are the advantages of using videoconferencing technologies? What are the disadvantages?•What is telepresence and what sorts of companies are best suited to use it as a communications tool?•What kinds of companies could benefit from using videoconferencing? Are there any companies that might not derive any benefits from this technology?Virtual Meetings: Smart ManagementVirtual Meetings: Smart ManagementThe Role of Information Systems in Business TodayManagement Information SystemsManagement Information SystemsChapter 1 Information Systems in Global Business TodayChapter 1 Information Systems in Global Business Today1.9© 2010 by Prentice Hall•Growing interdependence between ability to use information technology and ability to implement corporate strategies and achieve corporate goals•Business firms invest heavily in information systems to achieve six strategic business objectives:–Operational excellence–New products, services, and business models–Customer and supplier intimacy–Improved decision making–Competitive advantage–SurvivalManagement Information SystemsManagement Information SystemsChapter 1 Information Systems in Global Business TodayChapter 1 Information Systems in Global Business TodayThe Role of Information Systems in Business Today1.10© 2010 by Prentice Hall•Operational excellence:–Improvement of efficiency to attain higher profitability–Information systems, technology an important tool in achieving greater efficiency and productivity–Wal-Mart’s RetailLink system links suppliers to stores for superior replenishment systemManagement Information SystemsManagement Information SystemsChapter 1 Information Systems in Global Business TodayChapter 1 Information Systems in Global Business TodayThe Role of Information Systems in Business Today1.11© 2010 by Prentice Hall•New products, services, and business models:–Business model: describes how company produces, delivers, and sells product or service to create wealth–Information systems and technology a major enabling tool for new products, services, business models•Examples: Apple’s iPod, iTunes, and iPhone, Netflix’s Internet-based DVD rentalsManagement Information SystemsManagement Information SystemsChapter 1 Information Systems in