Final Open Systems Session:Learning GoalsAgendaPowerPoint PresentationMany Pressures for Change in Health CareAgility is key to success in health carePeople resist changeSystems resist changeForce Field AnalysisSlide 10Options May Include:3 Approaches to Managing ChangeGeneral Tips for Implementing ChangeComing UpAnd Don’t Forget…Final Open Systems Session:Within the Innovator Role:Managing ChangeLearning Goals•Be able to identify forces promoting and resisting change in specific situations•Depict through force field analysis•Use force field analysis and knowledge of org change to analyze change effortsAgenda•Mini lecture on managing change•Teams do force field analyses•Present and discuss•Wrap upMany Pressures for Change in Health Care•Advancing drug technologies•Shifting demographics•Assertive regulators and payers•Educated patientsAgility is key to success in health care-- and yet most change efforts failPeople resist change•Uncertainty–Inability to predict outcome•Loss–Of control, status, relationships, sense of competenceSystems resist change•Structural barriers–Bottlenecks–Physically separations•Process Barriers–Takes time to shift behaviors•Cultural BarriersForce Field Analysis“Object at rest will remain at rest unless….”Force Field AnalysisList all driving forcesList all resisting forcesAssign a numerical value to eachIdentify which you can affectAnalyze to see how to implement changeOptions May Include:•Increasing strength of driving forces•Adding new driving forces•Decreasing strength of resisting forces•Removing resisting forces•Changing resisting forces into driving forces3 Approaches to Managing Change•Rational empirical: Just the facts!•Normative-reeducative: Helping the whole human with change•Power-coercive: I’m in chargeGeneral Tips for Implementing Change•Create a supportive environment•Emphasize respect•Maintain a positive visionComing Up•Thursday integration•Next Tuesday interview panel•Lakeview simulationAnd Don’t Forget…•HPA Alumni Showcase–1:25 – 2:15–2:30 – 3:20–3:35 – 4:25In the Henderson Living
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