COMM 107 Exam 1 Study Guide Fall 2014 Chapter 1 Communication definition and characteristics of A conscious or unconscious intentional or unintentional process in which feelings and ideas are expressed as verbal and or nonverbal messages that are sent received and comprehended Kinds of communication interpersonal intracultural etc Interpsonal Communication between two or more persons Intrapersonal Communicating with yourself Intracultural intercultural Effects of perceptions perceptual filter on human communication impact of culture on human perception Communication models linear interactional etc Linear A source encodes a message and sends it to a receiver through one or more sensory channels Interactional A source encodes and sends a message to a receiver The receiver then receives and decodes the message but also encodes feedback back to the source Types of noise factors that affect human communication Environmental psyiological impairment semantic syntactical syntax organizational cultural and psychological Ethnocentrism multiculturalism cultural pluralism Ethnocentrism is judging another culture solely by the values and standards of one s own culture Multiculturalism is the cultural diversity of communities within a given society and the policies that promote this diversity Cultural pluralism is a term used when smaller groups within a larger society maintain their unique cultural identities and their values and practices are accepted by the wider culture provided they are consistent with the laws and values of the wider society Components of human communication source receiver etc Messages Communications between a source and receiver Source The originator of a message Receiver The recipient of a message Encoding decoding messages Encode Take ideas and put them into message form We send messages through our Primary signal system When we receive messages we decode them Chapter 3 Nonverbal communication definition and characteristics of Verbal and nonverbal communication kinds of relationships between Substituting complementing conflicting and accenting The two sources of nonverbal signs Neurological programs and cultural intercultural behavior It is composed of all those messages that people exchange beyond the words themselves Nonverbal communication and cultural differences e g in relation to proxemics gestics etc Categories and subcategories of nonverbal communication kinesics chronemics aesthetics artifacts etc Proxemics space between people Gestics taste Kinesiscs body movement Chronemics time sequence Aesthetics color or music Artifacts objects Chapter 11 Plagiarism Fabrication When a speaker uses the ideas and words of others as his or her own without giving credit to the originator Making up information or guessing at information and making it appear true The 3 kinds of speech audience analysis Assessing the demographic psychographic and rhetorographic characteristics of your listeners The 3 elements of prior analysis Characteristics of a listenable speech How culture influences public speaking norms e g differences between N American and Kenyon speakers Chapter 12 When and how presentation software e g PowerPoint can do more harm than good Boolean search Which data bases and sources are most credible Different types of indexes Characteristics of the most memorable supporting material Chapter 13 The different methods of organizing speeches cause effect problem solution compare contrast etc Casual Shows how two or more events are connected in a way that one causes the other to occur Compare contract Comparing two similar institutions contrasting two similar institutions showing both similarities and differences between two institutions Problem solution Used when a speaker attempts to identify what is wrong with something and how to identify a solution to the problem Parts of speeches and what needs to be included in each Signposting e g transition forecasting and summarizing statements Forecast A statement that alerts the audience to ideas that are coming Signposting A speaker reviews where the listeners have been where they are presently and where the speech is going Internal summary A short restatement of what has just been said in the section you are about to leave or finish Central idea statement Keep the speaker on course for a powerful speech and indicates the response the speaker wants from the listeners Speech introduction and orienting material Introduces a speaker who will be giving a speech Attention material Differences between Western and Middle Eastern speakers Chapter 14 How to introduce a main speaker Guidelines for handling Questions during a Q and A session Speeches about concepts events processes objects Concepts Examine theories beliefs idea philosophies or schools of thought Events Inform the audience about something that has already happened is happening or is expected to happen Process Instruct the audience about how something works Objects particular thing in detail Speech arrangement approaches chronological spatial etc Spatial Setting a point of reference for a speech and following a geographic pattern east to west for example Organizing a speech from beginning to end such as chronological order
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