COMM107 Exam 1 Review Chapter 1 Describe all components of the Human communication system and process Human Communication source the originator of the message receiver the recipient of the message messages communication feedback response to a message frame of reference a perceptual screen communication noise the potential for communication disruption Communication Process encode take ideas and put them into message form primary signal system the senses seeing hearing tasting smelling and touching decode translate Identify and give examples of communication noise communication noises is any internal or external interference in the communication process a environmental noise outside interference that prevents gaining message e g kitchen b physiological impairment noise physical problem can block the effective sending or receiving the message e g deaf blind c semantic noise meaning of words e g AFAIK d syntactical noise inappropriate grammatical usage e g She went there and says that e organizational noise the confusing structured f cultural noise results from preconceived unyielding attitudes derived from a group or society about how members of that culture should act or in what they should or should not believe e g American English g psychological noise we sometimes find ourselves in situations where psychological noise stress frustration or irritation causes us to send or receive messages ineffectively COMM107 Exam 1 Review Describe the three models of communication a Linear Model of Communication a source encodes a message and sends it to a receiver through one or more sensory channels The receiver then receives and decodes the message it s a one directional communication e g present speech b Interactional Model of Communication a source encodes and sends a message to a receiver The receiver receives and decodes the message then encodes feedback and sends it back to the source thus making the process two directional e g Q A session c Transactional Model of Communication the communicators simultaneously process messages e g communication Give examples of multiculturalism Melting Pot was used to describe the U S indicating it was desirable for everyone to lose their individual identities and blend into a one dimensional society Tossed Salad where each person has a cultural favor but we are touched and enhanced by those around us Explain the elements of ethical communication a Ethics Society s standard b Morals personal beliefs c Ethical Communicator respect audience respect people have different point give accurate and truthful view Chapter 3 Substituting Relationship Complementing Relationship Conflicting Relationship Accenting Relationship Describe the relationship between verbal and nonverbal communication Define the categories of nonverbal communication Kinesics Body communication including face eyes movement emblems touch artifacts physical characteristics Proxemics Spatial Communication Vocal Cues as Communication Time as Communication the way you use time Smell as Communication smell adaptation memory overload culture and space space distances intimate distance personal social public COMM107 Exam 1 Review Aesthetics as Communication music colors could affect people s mood Taste as Communication like the classifications of taste the role of culture on taste the role of food deprivation Chapter 11 Define what makes a speech listenable a an effective presentation requires language that fits the intellectual level of listeners b follows a clear pattern such as chronological problem solving or cause to effect c includes phrase that tell a listener what is coming d the statements made are backed up with facts or examples in such a way that the audience could understand and basically accept what is being presented e Listeners seem to prefer a conversational style public speaker KEY ELEMENTS a a logical structure that includes an introduction b a statement of a central idea c a body that constantly follows a pattern of development d a conclusion that summarizes the presentation e is a suitable length f uses examples that are appropriate for that particular audience Describe the process of the speech process prior during post speech prior do the audience analysis applying the prior analysis topic selection language selection statement of central idea during actively analyze the feedback you are receiving and adapt to them in various ways Post speech analysis enables you to determine how your speech affected the audience and the most effective one is to have a question and answer session Chapter 12 Describe how to research credible sources for a presentation a check the URL extension gov edu org could be credible while net com are not COMM107 Exam 1 Review b look for credentials about the organization that published the information and its potential biases c look for a date Info about some topics gets out of date quickly d in general info from gov agencies and educational institutions is perceived to be credible because they ten to have less of a vested interest in persuading people to a particular point of view e Subscription based sites that provide reliable advertising free information also can be dependable sources f Avoid Urban Legends Some websites such like www snopes com are valuable in checking out truth versus urban legends List and give examples of supporting material for a presentation Stories e g politicians attempt to enhance their credibility and listenability by telling stories to illustrate their plan Specific Instances develop the idea that speech communication is an interesting major support your point with specific instances of careers that employ communication majors Exposition gives background information so that the listeners can understand materials being presented to them e g Statistics a statistical surveying b proper interpretation of data c currency of data d reporting the data Analogies compare an unfamiliar concept to a familiar one Testimony direct quotation or paraphrase from an authority Describe all components of the speech structure a introduction attention gaining and orienting material b central idea the purpose of the presentation and a specific statement of its main Chapter 13 idea c body the major points to be expressed in the presentation The body of the speech may be organized into as many divisions as necessary to develop the intent of the message d conclusion a summarizing and possible a motivating statement COMM107 Exam 1 Review Define
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