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Active Listening Reflecting Feelings EFT Main points Method used to demonstrat e you are listening to your client and encourage them to continue talking Method used to help your client acknowledg e their primary emotion Theory to promote healthier patterns of interaction Main technique You heard what your client was saying You saw your client s POV You felt your client s experience Listen for key emotion words Look for non verbals Name the emotion Reflect emotions back Focus on attachment needs of client Focus on underlying emotions Associated skills Encouraging Paraphrasing Summarizing Things Associated Unconditional Positive Regard Predicted Result Client will continue talking and open up to you more Problems Associated Can distract the client if you are too vocal People don t want to address emotions Misattribution to root problem N A Client will understand their emotional state more fully and talk more Client will have healthier cycles of interaction Open closed questions Appropriate pacing Sitting with emotions in the swamp Schachter s 2 factor Theory of Emotion Barrett s Conceptual Act Model Negative cycle de escalation Withdrawer engagement Blame softening Genogram s Positive asset search Focusing the Skills used to narrow down Knowing what to focus session on Selective attention Attending Client will focus on the subject that is N A session multiple problems client theme story or self in relation to others behaviors Non verbal behaviors Circular questions relevant to their problem Attachment Theory Working Alliance Theory Schachter s 2 factor Theory of Emotion attachment is an Overview Theory that innate and primary for all interactions motivating force need to Theory that you continuously have an alliance with your client for a good working relationship Theory that considers emotion as 2 parts Associated Topics Reflective Feelings EFT Interaction Cycles Models of good listening 5 dimensions of a well informed interview o Under goals Reflective Feelings EFT Barrett s Conceptual Act Model Theory that believes emotion occurs due to 3 Core affect positive vs negative Other information Our patterns of interaction are motivated by our desire for attachment We have a fear of losing relationships We naturally create patterns of interaction 3 aspects in a relationship o Emotion o Attachment o Behavior Build and keep a good relationship with your client Don t assume your goals as a counselor are the same as your client s goals o Refine your goals to match your client s needs 2 parts of emotion o Emotional state physical and mental o Process of emotional generation how emotional changes you appraise the situation after physical and mental response 3 sources of stimulation for emotion o Sensations from the world o Sensations from the body Bowen s System Theory sources emotion isn t just biologically innate Theory that focuses on the thoughts behind certain behaviors and emotions opinions o Prior experiences Differentiation of self reflecting instead of responding Emotional triangles We want clients to learn about themselves and their multigenerational emotional processes o How do their families and prior experience influence their emotional response


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FSU FAD 4601 - Active Listening

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