Chapter 8 The Interview Interview Is a purposeful conversation between 2 or more persons that follow a basic question and answer format I Interviewing Roles A Role of the Interviewer 1 Interview agenda outlines the procedures that will be followed to achieve the interactions purpose B Opening of the interview should be used to establish that the interviewer is comfortable as well as the interviewee C Body of the interview 1 Direct Question are explicit and require specific replies 2 Open Question are less direct and specify only the topic 3 Closed Question provide alternatives narrowing the possibilities for response and probing for opinions on opposite ends of a continuum 4 Bipolar Question a form of closed question that is a yes or no answer 5 Leading Question encourages a specific answer Implies how the interviewee should answer the question 6 Loaded question a type of leading question designed to elicit an emotional response 7 Yes Response Question another form of leading question are stated in a way that the responded is expected to agree with the interviewer 8 Mirror Question are intended to get a person to reflect on what he or she has said and expand on it 9 Probes are used to elicit more detailed response D Closing the interview E Role of the Interviewee 1 answering the interview questions a ask for clarification b c answer one question at a time d II Types of Interviews restate the question in the answer try to turn negative questions into positive answers A Employment Interview both a way of entering the job market and a means of changing positions getting promotion and achieving a salary increase B Second Employment Interview provides more detailed information about the position and at the same time further determines the candidates fit to the organization and the job C Behavioral Interview designed to allow employers to know what skills you may have and how these skills would translate on the job D Employment Stress Interview designed to determine how you might function under pressure E Off site Interviews interviews not at the office 1 Telephone 2 Online F Information Gathering the interviewer sets out to obtain information from a G Oral History Interviewee way families preserve history by interviewing family members who have stories and customs H Problem Solving Interview the interviewer and the interviewee meet to solve 3 Virtual respondent a dilemma 1 Define the problem 2 analyze the problem 3 select and plan the solution 4 execute and evaluate the solution 5 carry through I Counseling Interview is designed to provide guidance and support the interviewee J Persuasive Interview is to change or reinforce a person s beliefs or behavior K Appraisal Interview or performance interview the interviewer helps the interviewee recognize his strengths and weaknesses on his or her performance L Reprimanding Interviewee the interviewer helps the interviewee analyze problems caused by the latter so that corrections can be made M Interrogatory Interview is designed to secure information from an interviewee through the extensive use of probing techniques 1 Law Enforcement Interrogation 2 Security Interrogation 3 Legal Interrogation N Media Interview takes place when an interviewer asks questions to a guest
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