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Chapter 6 Interpersonal Communication Interpersonal communication communication that is based on communicators recognition of e o uniqueness and the development of messages that reflect that recognition I Concepts of Interpersonal Communication A Communication takes place within a system B We treat others how to treat us C We communicate what and who we are D wanting of others to think act or feels as we do attempt of persuasion E Meaning is in the people who hear it not the words F We Cannot Not Communicate G People react to our actions H We do what we do because in the end we achieve happiness I We cannot always have the same understanding and feelings as others II Self Disclosure intentionally letting the other person know who you are by communicating self revealing information A can be done through verbal or non verbal communication B Allows others to understand you III The self and others A what u think of yourself I and what others think of you ME 1 Ideal conditions I ME B non ideal consitions 1 You can alter your communication actions 2 Accept an evaluation by acknowledging that it exists but you feel the a change on your own b change form peers c change from family d change from pros recommended change is not desirable a not change whens others ask u 3 You compleyley reject the input a Decide that the input is not true 4 Ignore any evaluation IIISeeking Approval IV Gaining Compliance A Great deal of interpersonal communication is spent seeking approval B Self Fulfilled Person whow is not intimidated into a negative self concept and realizes that there will always be problems frustrations and failures in life the person who confidently chooses to reveal and to A using the skills of persuasion to get people to listen and do what u want B Strategies for gaining compliance 1 Pregiving 2 Liking 3 Promise 4 Threat you want them to do give the person they want so that they act as you want put person in a good mood by being friendly with them asking for something by promising to do something else use or influence a control over someone if they don t do what statement of guilt 5 Self Feeling 6 Esteem 7 Debt they owe you one people strive to achieve personal recognition asking a person who is indebted to you from a past favor that V Emotions A brain is divided into 2 parts 1 2 right side is emotions first to develop left side is logical thinking last to develop B All messages are made up of both logic and emotions VI Power the ability to control what happens to create things you want to happen and to block things you don t want to happen your capacity to to influence another person because of the A Expert Power knowledge and skills you are presumed to have B Referent Power administration C Reward Power desired rewards D Coercive Power based on personal loyalty friendship affection and requires that you be perceived as the best or only source of possibly negative outcomes that are used as weapons 1 Know what weapons the person fears most 2 aquire these weapons 3 communicate that u will use them 4 persuade the other person that u are going to use them E Legitimate Power stems from one persons perception that another person has the right to make requests of him or her because of the position that the other person occupies or because of the nature of the relationship VII Relationships A Developments of relationships 1 When first meeting the relationship fear is present 2 grow comfortable and u perseu relationship B role of Culture in Relationship 1 2 Intercultural Intimate conflict disagremment due to differences in communication individualism collectivism C Stages of Relationships 1 Knapps Relationship Model 2 Knapps Model of Terminating Relationships a initiating b Experimenting c Intensifying d Integrating e Bonding a Differentiating b Circumscribing c Stagnating d Avoiding e Terminating D Continuing Relationship 1 Economic Model of Relationship as long as rewards are equal or exceed costs VII Electronically Mediated Communications all forms of communication using electronic devices A Cell phones B Internet


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UMD COMM 107 - Chapter 6 Interpersonal Communication

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