Groups a system characterized by individuals that make up the group Disadvantages group think all the members make a decision without thinking it for themselves Types of groups Work team small group of workers who function as a team to make decisions about their own work Study groups people who study and learn together Support groups allows people to interact with others who share the same problems Committee group responsible for the study and research of an issue service Focus groups designed to test reactions to product or Town meeting a presenter opens with a short prepared statement that establishes the foundation for the meeting Public meetings anyone can attend o Symposium participants give prepared speeches with no audience interaction o Forum question and answer session Six phases of group operation Forming members coming together to accomplish a task Norming people coming together to get to know each other Storming conflict erupts within a group role of power Conforming group comes together after storming Performing action stage members doing what they set out to do Adjourning group dismantling does not always happen Decision making techniques Six step agenda 1 Problem indentification identifying the problem 2 Problem analysis finding information about the 3 Solution criteria determine what criteria will evaluate problem solutions 4 Solution suggestions brainstorming different suggestions of the problem 5 Select a solution vote or decide on one 6 Solution implementation carrying out the solution Berko 1 3 6 decision making technique steps that a person works alone then in a group of 3 then in a group of 6 to make a decision Mediated meetings electronically held videoconferences that allows meetings to be held anywhere
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