Hearing reception of a message through sensory channels Listening involves reception attention perception and listeners response Left hemisphered brain Responsible for rational logic and thinking Linear learners Right hemisphered brain Visual and special matters We visualize Global listeners Factual statements those based on observable phenomena or a common acceptance Good listeners use Memory techniques acronyms Questions ask Feedback cues reconfirm why listener needs to know the information Discrimative listening understanding difference between auditory and visual stimuli Comprehension listening recognize and retain the information in a message Therapeutic listening requires listener to ask questions and stimulate discussion Critical listening centers on listener s comprehending and evaluating the message that has been received Personal appeal of the speaker Speakers arguments and evidence Speakers motivation appeals Assumptions on the part of the speaker What is not said Appreciative listening when a person engages in enjoyment of or sensory stimulation to a message such as listening to comedians Listener apprehension the fear of misinterpreting messages Listening techniques Be a patient listener Ego speak only concentrating on yourself Posture listens better with good posture Control distractions Tune into speakers cues Paraphrase repeat what the speaker said Visualize the points Factors that influence listening Volume of the person s voice Perceptual filter how you view the world and the way you see things Rhetorical stage figure out who you are talking to
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