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Interview agenda outlines the procedures that will be followed to achieve the interaction s purpose Question types Direct questions ask for a specific response Open less directed and only slightly specific response Closed either or question Bipolar yes or no response Leading asking for a specific answer Loaded designed to evoke emotional response Yes response only looking for a yes or agree Mirror person to reflect on what they ve said and expand Probes used to get a more detailed answer Types of interviews Employment entering a job market or a promotion Employment stress interview designed to see how you d function under pressure Information gathering interview interview made to ask questions and learn information Oral history interview families interviewing other family members to learn more history Problem solving interview interviewer and viewee meet to Counseling interview provide guidance and support to the Persuasive interview change or reinforce a person s beliefs solve a problem interviewee or behavior Sales interview salesperson gaining the customers interests and assessing their needs Appraisal interview performance review viewer helps viewee realize their strengths and weaknesses Reprimanding interview helps analyze interviewees problems and tries to fix them Interrogatory interview used to secure information through tough questions lawyers Media interview when an interviewer has a guest TV


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UMD COMM 107 - Study Guide

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Notes

Notes

12 pages

Exam 2

Exam 2

5 pages

Notes

Notes

5 pages

Notes

Notes

2 pages

CHAPTER 2

CHAPTER 2

10 pages

Chapter 1

Chapter 1

28 pages

Notes

Notes

2 pages

Midterm

Midterm

16 pages

Notes

Notes

8 pages

Chapter 1

Chapter 1

11 pages

CHAPTER 1

CHAPTER 1

12 pages

Notes

Notes

8 pages

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