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Chapter 3 Non Verbal Communication Non Verbal Communication is composed of all the messages that people exchange beyond words I Sources of Non Verbal Communication A Innate Neurological Programs are those automatic nonverbal reactions to stimuli with which we are born 1 blinkinging 2 Flinching 3 Sweating B Cultural and intercultural Behavior they are Reflective of the culture from which they were learned 1 2 gestures can change based on which language u speak even if u are bi lingual 3 Action Chain is a behavioral sequence with two or more participating organisms in which there are standard steps for reaching a goal II Emotional Influence on non verbal communication A Emotions cause peoples bodies to act in a way that cannot be controlled B Alcohol drugs can play a role in this aswell III Verbal and Non Verbal Relationships Substituting Relationship Non Verbal Message that replaces verbal Message Conflicting Relationship Verbal and Non Verbal message that contrast one another Complementing Relationship Non Verbal message that accompanies the verbal message Accenting Relationship Non Verbal message stress the verbal message IV Categories of Non Verbal Communication A Kinesics is the study of communicating through the body and its movement B Facsics study of how the face communicates C Ocalics study of the eyes D Gestics is the study of the movement of the body such as gestures which can give clues about a persons status mood cultural affiliation and self perception E Haptics is the study of the use of touch as communication F Body Synchrony the study of posture and the was a person walks and stands G Artifacts centers on the study of those things that adorn the body and send messages to others about us as well as say something about us and our selection of those items H Physical Charateristics a persons height weight and skin color communicate something about him or her to others I Attractivness we are often drawn or repulsed to or repulsed by people according to how they appear physically V Proxemics the study of how people use and perceive their social and personal space A Culture and Space B Space distances intimate distances 18 inches 1 2 Personal distqances 18 inches to 4 feet 3 Social Distances 4ft to 12ft 4 Public Distances 12ft to 25 ft C Small Group Ecology the way furniture is arranged will encourage people to act different ways VI Vocal Communication A Paravocalics the vocal effect that accompanies a word such as tone B Chronemics people handle andstructure time C Olfactics study of smell D Aesthics communicate through mood color or music


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UMD COMM 107 - Chapter 3 Non-Verbal Communication

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