Chapter 2 Q1-Q7: CollaborationCollaboration:SuccessfulSuccessful outcomeGrowth in team capabilityMeaningful and satisfying experiencePrimary purposes (build on eachother)Become informedMost fundamentalMake decisionsOperational, managerial, strategicStructuredUnderstood and accepted method for making the decisionUnstructuredNo agreed on decision making methodSolve problemsManage productsStartingPlanningDoingFinalizingComponentsHardwareSoftwareDataProject dataPart of work productProject metadataUsed to manage productProceduresPeopleCollaboration tool is the program component of a collaboration systemCommunicationSynchronous communicationAll team members meet at the same timeConference callsAsynchronousDo not meet at same timeWorking different shiftsChapter 8: Social Media Information SystemSMIS:Rolesuser communitiessocial media sponsorssocial media application providersstrategydefenders of beliefseekers of the truthcommon desire to learn somethingcrowdsourcingemploying users to participate in product design or product redesigncapitalinvestment of resources for future profitinvestment in human knowledge and skills for future profitvalueinformationinfluencesocial credentialspersonal reinforcementvalue of social capital is determined by the number of relationships in a social network, by the strength, and by the resourcesroleshyper social organizationuses social media to transform its interactioins with customers, employees, and partners into mutually satisfying relationships with them and their communitiesconsumers -> humansmarket segments -> tribeschannels -> networksstructure & control -> messinessSEAMSSenseEngageActivateMeasureStory tellRiskPolicyDiscloseProtectUse common senseUGCJunkInappropriate contentUnfavorable reviewsMutinous movementsChapter 10: Development ProcessesBusiness processNetwork of activities, repositories, roles, resources, and flow that interact to accomplish a business functionNeed managementImprove process qualityChange in technologyChange in business fundamentalsBPMImplement processesAssess resultsModel business processesMost importantCreate componentsSDLC Systems Development Life CycleDefine systemDetermine requirementsDesign system componentsImplement systemInformation componentsImplement the information systemMaintain systemFix or adapt to changeSuccessful projectsCreate a work-breakdown structureEstimate time and costsCreate a project planAdjust the plan via trade-offsTrade-offBalancing of requirements, cost, and timeDiseconomies of scaleMore resources creates inefficienciesBrooks’ lawAdding more people to a late project makes it laterManage development challengesCoordinationDiseconomies of scaleConfiguration controlUnexpected eventsChapter 11: Information Systems ManagementIS functions and organizationPlan the use of IS to accomplish organizational goals and strategyManage outsourcing relationshipsProtect information assetsDevelop, operate, and maintain the organization’s computing infrastructureDevelop, operate, and maintain applicationsPlan the use of ISAlign information systems with organizational strategy; maintain alignment as organization changesCommunicate IS/IT issues to executive groupDevelop/enforce IS priorities within the IS departmentSponsor steering committeeOutsourcingadvantagesGain expertiseAvoid problemsFree management timeObtain part time servicesGain economies of scaleCap financial exposureImprove qualityReduce implementation riskDisadvantagesVendor in drivers seatTechnology directionNo easy exitBenefits outweighed by long term costChapter 12: securitySecurity lostUnauthorized data disclosureIncorrect data modificationFaulty serviceDenial of serviceLoss of infrastructureSafeguardsTechnicalIdentificationEncryptionFirewallsDataPasswordsBackup and recoveryPhysical securityHumanHiringTrainingeducation12/08/2013Chapter 2 Q1-Q7: CollaborationCollaboration:Successful-Successful outcome-Growth in team capability-Meaningful and satisfying experiencePrimary purposes (build on eachother)-Become informedoMost fundamental-Make decisionsoOperational, managerial, strategicoStructuredUnderstood and accepted method for making the decisionoUnstructuredNo agreed on decision making method-Solve problems-Manage products oStartingoPlanningoDoingoFinalizingComponents-Hardware-Software-DataoProject dataPart of work productoProject metadataUsed to manage product-Procedures-People-Collaboration tool is the program component of a collaboration system Communication-Synchronous communicationoAll team members meet at the same timeConference calls -AsynchronousoDo not meet at same timeWorking different shifts Chapter 8: Social Media Information SystemSMIS:Roles-user communities-social media sponsors-social media application providersstrategy-defenders of belief-seekers of the truthocommon desire to learn somethingcrowdsourcing-employing users to participate in product design or product redesigncapital-investment of resources for future profit-investment in human knowledge and skills for future profit -valueoinformationoinfluenceosocial credentialsopersonal reinforcement-value of social capital is determined by the number of relationships in a social network, by the strength, and by the resources roles-hyper social organizationouses social media to transform its interactioins with customers, employees, and partners into mutually satisfying relationships with them and their communities -consumers -> humans-market segments -> tribes-channels -> networks-structure & control -> messinessSEAMS-Sense-Engage-Activate-Measure-Story tell Risk-PolicyoDiscloseoProtectoUse common sense-UGCoJunkoInappropriate contentoUnfavorable reviewsoMutinous movementsChapter 10: Development ProcessesBusiness process-Network of activities, repositories, roles, resources, and flow that interact to accomplish a business function Need management-Improve process quality-Change in technology-Change in business fundamentalsBPM-Implement processes-Assess results-Model business processesoMost important -Create componentsSDLC Systems Development Life Cycle-Define system-Determine requirements-Design system components-Implement systemoInformation componentsoImplement the information system-Maintain system oFix or adapt to change Successful projects-Create a work-breakdown structure-Estimate time and costs-Create a project plan-Adjust the plan via trade-offsoTrade-offBalancing of requirements, cost, and