IUB BUS-K 201 - k201 xp study guide (10 pages)

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k201 xp study guide



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k201 xp study guide

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Pages:
10
School:
Indiana University, Bloomington
Course:
Bus-K 201 - The Computer in Business
Unformatted text preview:

12 08 2013 Chapter 2 Q1 Q7 Collaboration Collaboration Successful Successful outcome Growth in team capability Meaningful and satisfying experience Primary purposes build on eachother Become informed o Most fundamental Make decisions o Operational managerial strategic o Structured Understood and accepted method for making the decision o Unstructured No agreed on decision making method Solve problems Manage products o Starting o Planning o Doing o Finalizing Components Hardware Software Data o Project data Part of work product o Project metadata Used to manage product Procedures People Collaboration tool is the program component of a collaboration system Communication Synchronous communication o All team members meet at the same time Conference calls Asynchronous o Do not meet at same time Working different shifts Chapter 8 Social Media Information System SMIS Roles user communities social media sponsors social media application providers strategy defenders of belief seekers of the truth o common desire to learn something crowdsourcing employing users to participate in product design or product redesign capital investment of resources for future profit investment in human knowledge and skills for future profit value o information o influence o social credentials o personal reinforcement value of social capital is determined by the number of relationships in a social network by the strength and by the resources roles hyper social organization o uses social media to transform its interactioins with customers employees and partners into mutually satisfying relationships with them and their communities consumers humans market segments tribes channels networks structure control messiness SEAMS Sense Engage Activate Measure Story tell Risk Policy o Disclose o Protect o Use common sense UGC o Junk o Inappropriate content o Unfavorable reviews o Mutinous movements Chapter 10 Development Processes Business process Network of activities repositories roles resources and flow that interact to accomplish a business function Need management Improve process quality Change in technology Change in business fundamentals BPM Implement processes Assess results Model business processes o Most important Create components SDLC Systems Development Life Cycle Define system Determine requirements Design system components Implement system o Information components o Implement the information system Maintain system o Fix or adapt to change Successful projects Create a work breakdown structure Estimate time and costs Create a project plan Adjust the plan via trade offs o Trade off Balancing of requirements cost and time o Diseconomies of scale More resources creates inefficiencies o Brooks law Adding more people to a late project makes it later Manage development challenges o Coordination o Diseconomies of scale o Configuration control o Unexpected events Chapter 11 Information Systems Management IS functions and organization Plan the use of IS to accomplish organizational goals and strategy Manage outsourcing relationships Protect information assets Develop operate and maintain the organization s computing infrastructure Develop operate and maintain applications Plan the use of IS Align information systems with organizational strategy maintain alignment as organization changes Communicate IS IT issues to executive group Develop enforce IS priorities within the IS department Sponsor steering committee Outsourcing advantages o Gain expertise o Avoid problems o Free management time o Obtain part time services Gain economies of scale Cap financial exposure Improve quality Reduce implementation risk Disadvantages o Vendor in drivers seat o Technology direction o No easy exit o Benefits outweighed by long term cost o o o o Chapter 12 security Security lost Unauthorized data disclosure Incorrect data modification Faulty service Denial of service Loss of infrastructure Safeguards Technical o Identification o Encryption o Firewalls Data o Passwords o Backup and recovery o Physical security Human o Hiring o Training o education 12 08 2013 12 08 2013


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