IUB BUS-K 201 - k201 xp study guide (10 pages)

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k201 xp study guide



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k201 xp study guide

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Pages:
10
School:
Indiana University, Bloomington
Course:
Bus-K 201 - The Computer in Business

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12 08 2013 Chapter 2 Q1 Q7 Collaboration Collaboration Successful Successful outcome Growth in team capability Meaningful and satisfying experience Primary purposes build on eachother Become informed o Most fundamental Make decisions o Operational managerial strategic o Structured Understood and accepted method for making the decision o Unstructured No agreed on decision making method Solve problems Manage products o Starting o Planning o Doing o Finalizing Components Hardware Software Data o Project data Part of work product o Project metadata Used to manage product Procedures People Collaboration tool is the program component of a collaboration system Communication Synchronous communication o All team members meet at the same time Conference calls Asynchronous o Do not meet at same time Working different shifts Chapter 8 Social Media Information System SMIS Roles user communities social media sponsors social media application providers strategy defenders of belief seekers of the truth o common desire to learn something crowdsourcing employing users to participate in product design or product redesign capital investment of resources for future profit investment in human knowledge and skills for future profit value o information o influence o social credentials o personal reinforcement value of social capital is determined by the number of relationships in a social network by the strength and by the resources roles hyper social organization o uses social media to transform its interactioins with customers employees and partners into mutually satisfying relationships with them and their communities consumers humans market segments tribes channels networks structure control messiness SEAMS Sense Engage Activate Measure Story tell Risk Policy o Disclose o Protect o Use common sense UGC o Junk o Inappropriate content o Unfavorable reviews o Mutinous movements Chapter 10 Development Processes Business process Network of activities repositories roles resources and flow



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