IUB BUS-K 201 - K201 Review Excel (10 pages)

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K201 Review Excel



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K201 Review Excel

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Pages:
10
School:
Indiana University, Bloomington
Course:
Bus-K 201 - The Computer in Business
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Chapter 2 Essay Questions 1 Distinguish between cooperation and collaboration a Cooperation a group of people working together all doing essentially the same type of work to accomplish a job b Collaboration a group of people working together to achieve a common goal via a process of feedback and iteration 2 According to Hackman what are the three primary criteria for judging team success a Successful Outcome team needs to accomplish its goal make a decision solve a problem or create a work product b Growth in Team Capability the team becomes more efficient members learn task skills give knowledge to each other and provide perspectives to other team members need c Meaningful and Satisfying Experience feeling part of a group each person doing his or her own job and combining efforts to achieve something worthwhile 3 What is the difference between structured and unstructured decisions Give an example of each a Structured Decision a process in which there is an understood and accepted method for making the decision i Ex A formula for computing the reorder quantity of an item in inventory b Unstructured Decision process in which there is no agreed on decision making method i Ex Predicting the future direction of the economy or the stock market 4 Explain why structured decisions seldom require collaboration a Ex deciding how much of product A to order from vendor B does not require the feedback and iteration among members that typify collaboration 5 Are most strategic decisions unstructured Give an example of an unstructured strategic decision a Yes because members bring different ideas and perspectives about what is to be decided how the decision will be reached what criteria are important and how decision alternatives score against those criteria i Ex When a business is asking themselves these types of questions Should we start a new product line Should we open a centralized warehouse in Tennessee Should we acquire company A The answers vary from person to person 6 List the four phases of a project a Starting Phase purpose is to set the ground rules for the project and the team b Planning Phase the purpose is to determine who will do what and by when c Doing Phase when the project tasks are accomplished d Finalizing Phase when the team defines more tasks to complete or documents the results of the project 7 What is the difference between synchronous and asynchronous communications Provide examples for each a Synchronous Communications occurs when all team members meet at the same times i Ex such as with conference calls or face to face meetings b Asynchronous Communications occurs when team members do not meet at the same time i Ex Such as employees who work different shifts at the same location or team members who work in different time zones around the world ii Ex Screen sharing webinar videoconferencing email discussion forums team surveys 8 What are team surveys What are their benefits a A form of asynchronous communication in which one team member creates a list of questions and other team members respond Benefitseffective way to obtain team opinions easy to complete easy to determine who has not responded 9 Why is version control important for shared content a Version Control the process that occurs when the collaboration tool limits and sometimes even directs user activity Important allows each member to have a given account with a set of permissions 10 What is SharePoint Online a An industrial strength product for content sharing Has deep rich features and it can handle massive amounts of data and hundreds of users Chapter 8 Essay Questions 11 Define social media and social media information systems Name the three SMIS organizational roles a Social Media SM use of information technology to support sharing of content among networks of users b Social Media Information Systems SMIS an information system that supports sharing of content among networks of users i User Communities SM communities are formed based on mutual interests and transcend familial geographic and organizational boundaries ii SM Sponsor companies and other organizations that choose to support a presence on one or more social media sites 1 Ex Ads on Facebook from Microsoft etc iii SM Application Provider companies that operate the SM sites free to users sponsors may or may not pay a fee most earn revenue through some type of advertising model 1 Ex Facebook Twitter LinkedIn 12 Explain the terms defenders of belief and seekers of the truth How do the goals of each type of community differ a Defenders of Belief share a common belief and form their hive around that belief Want to convince others facilitate activities like sales and marketing form strong bonds and allegiance to an organization b Seekers of Truth share a common desire to learn something solve a problem or make something happen Seldom form a strong belief 13 Explain each element in the SLATES model a Search people have more success searching than they do in finding from structured content b Links links to enterprise resources like on the Web c Authoring create enterprise content via blogs wikis discussion groups presentations etc d Tags flexible tagging results in folksonomies of enterprise content e Extensions using usage patters to offer enterprise content via tag processing like the style of Pandora f Signals pushing enterprise content to users based on subscriptions and alerts 14 Define the three types of capitals listed in business literature How does social capital add value according to Nan Lin a Physical Capital the investment in resources such as factories machines and manufacturing equipment used in production b Human Capital the investment in human knowledge and skills for future profit c Social Capital the investment in social relations with the expectation of returns in the marketplace Adds value in four ways information influence social credentials and personal reinforcement i The value of social capital is determined by the number of relationships strength of relationships and resources controlled 15 Describe the hyper social organization Name the four pillars of a hypersocial organization a Hyper Social Organization uses social media to transform its interactions with customers employees and partners into mutually satisfying relationships with them and their communities i Customers Humans Market Segments Tribes Channels Networks Structure Control Messiness 16 Explain the nature of sensing in SEAMS activities a A dynamic process used


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