IUB BUS-K 201 - K201 lecture (12 pages)

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K201 lecture



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K201 lecture

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Pages:
12
School:
Indiana University, Bloomington
Course:
Bus-K 201 - The Computer in Business

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K201 lecture Which component is the most difficult to change in an information system PEOPLE What does Wal Mart s ability to offer items at a lower price than other stores do to the buyer power of customers DECREASES BUYER POWER Some online stores make personal recommendations of products based on previous purchases What kind of IS does thaT CUSTOMER RELATIONSHIP MANAGEMENT The process of designing or changing a business to take advantage of new information systems is called BUSINESS PROCESS REENGINEERING What is the big deal with information silos Data warehouses obtain information clean data and store it in a data warehouse database people in charge of data info don t want people to process informational data because it could have consequences on data Problems with Operational Data Dirty Data Missing Values Inconsistent Data Data not integrated when trying to combine data from two or more dif systems Wrong Granularity level of detail presented by the data not enough or too much Too Much Data Datamart subset of data warehouse addresses a function of a data warehouse CHAPTER 10 managing business processes four stages in BPM Business Processing Modeling cycle model processes create components hardware software data systems and people implement processes assess results In theory Better to start with business processes More likely to result in processes and systems that are aligned with the organization s strategy and direction Organizations take both approaches though Ontheshelf software starts with business processes and select application that works best Keys for Successful PRocess and Systems Development Projects Create a work breakdown structure break into smaller tasks until each task is small enough to estimate Adjust plans via trade off balancing scope cost and time A data mart is smaller than a data warehouse so it addresses the needs of a particular department or functional area of a business WEEK FIVE Computer Hardware Inputs Keyboard everything that gets



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