WkDayDateTopicChapH.W.Spring 2010 Professor BlakeCALIFORNIA STATE UNIVERSITY, SACRAMENTOCollege of Business AdministrationOPM 101 – Operations ManagementINSTRUCTOR: Herbert Blake, Jr., Ph.D., CPIMOFFICE: Tahoe Hall – Room 2120OFFICE HOURS: Monday/Wednesday: 10:30–11:00am; 3:00—4:00pm; or by appointment.MESSAGES: 278-7106 (voice); 278-5437 (fax); [email protected] (e-mail)WEBSITE: http://www.csus.edu/indiv/b/blakeh TEXT:Reid, R.D., and N.R. Sanders. Operations Management: An Integrated Approach, 4th edition. New York: John Wiley & Sons, 2010.OBJECTIVES:OPM 101 is intended to introduce the student to the strategic environment of the production/operations manager and to demonstrate tools and techniques that are useful for managing the production/operations function in any organization.GRADING:Grades are assigned based on the total points that you accumulate during the term; possible points are as follows:First Exam 100 pointsSecond Exam 100 pointsThird (Final) Exam 100 pointsHomework 200 pointsTOTAL 500 pointsOPM 101 - 2 - Professor BlakePOLICIES AND PROCEDURES:1. Assigned readings should be completed before classroom coverage.2. All examinations will be a combination of objective questions (multiple choice, true/false) and problems. You will use Scantron Form No. 886—E for each exam. You will need a calculator—DO NOT USE YOUR CELL PHONE FOR THIS TASK! You may bring one 8½ x 11 page of notes (front and back) for the exam; please include all relevant equations that might be needed to solve a problem. There will be no makeup examinations (see the Optional Project below).3. Problem assignments are due on the next class day following the date scheduled (next page) and will be accepted late at severely reduced credit. Please turn in the homework problems at the beginning of class, prior to my reviewing the solutions. You may work together on homework problems; however please submit your own solution that is not a copy of someone else’s solution. If you must miss a class, youmight consider faxing or e-mailing that day’s assignment to me. Assignments must be neat with answers clearly indicated, including appropriate unit(s) of measurement. You may use any useful software (e.g.; Excel, Word, Visio, StatGraphics) to help you solve the problem and present your solutions. The percentage of total homework scores will determine the percentage of points earnedin homework towards your final grade (e.g.; if you achieve 87% of the total points, 174 points will go to your final grade).4. Use the Student CD-ROM and the text website to assist you in OPM 101. You will find the supplement chapters, Nightly Business Report videos, simulations, and Excel spreadsheets on the CD; and you will find Virtual Company Consulting Case, company tours, current articles, web links, and updates on the website.OPTIONAL PROJECT:You may choose to do an optional project; the grade for the project may be used in place of one of the examination grades. You must pick a nearby organization that produces a product or service and visit it. Student(s) must arrange to speak to someone who is employed in (or knows) the P/OM function and also tour the facility. A 5-7 page typed report is due Wednesday, 12 May 2010. Your report must contain the following information:1. Details of the visit: (e.g., firm name and address, POM employee name and title, date of visit.) (10 points)2. Description of the firm’s products/services. (10 points)3. Description of the production facility including a diagram. (30 points)4. Description of two or more planning/operations tools or techniques that you are studying in OPM 101 which are used by the firm at the facility. (50 points) Two or more students may visit the organization together, but each student must prepare and submit an individual report.OPM 101 - 3 - Professor BlakeCLASS SCHEDULE:Wk Day Date Topic Chap H.W.1Mon 25 January Introduction to Ops Management 1 --Wed 27 January Ops Strategy & Competitiveness 2 6, 7, 82Mon 1 February Product Design/Process Selection 3 4, 8Wed 3 FebruarySupply Chain Management 4 1, 43Mon 8 FebruaryWed 10 FebruaryTotal Quality ManagementStatistical Quality Control56Internet14, 8, 114Mon 15 FebruaryWed 17 FebruaryJust-In-Time/Lean Systems 7 45Mon 22 FebruaryWed 24 February Examination #16Mon 1 MarchForecasting 84, 7, 10,12Wed 3 March7Mon 8 MarchCapacity Planning/Facility Location 95, 14, 15, 16Wed 10 March8Mon 15 March Facility Layout 10 8, 16Wed 17 March9Mon 22 MarchWaiting Line Models Supp C 3, 4Wed 24 MarchSpring Break10Mon 5 April Work System Design 11 5-10, 19Wed 7 April Examination #211Mon 12 April“Ind. Demand” Inventory Mgmt. 123, 12-14, 20Wed 14 April12Mon 19 AprilAggregate Planning 13 1, 3-4, 5Wed 21 April13Mon 26 AprilResource Planning 141-3, 3sp.23-24Wed 28 April14Mon 3 MayScheduling 155, 6, 8, 15, 20Wed 5 May15Mon 10 MayProject Management 161-2, 4-8,9-10Wed 12 MayFin.Wk.Mon 17 May Section 12 – Third (Final) Exam (3:00pm – 5:00pm)Fri 21 May Section 01 – Third (Final) Exam (8:00am – 10:00am)Fri 21 May Section 13 – Third (Final) Exam (10:15am – 12:15pm)1 Extra Credit. Internet will require you to do research—find an article about a firm that uses one (or more) ofthe techniques discussed in the chapter. Summarize the article in about one page: who the firm is, what theydo, and the results (benefits/disadvantages) that have resulted from applying the