The Coach House Restaurant Bar Cuong Le MSIT 573 IT Upgrade Project Background of the Coach House Oldest restaurant located in Scottsdale Arizona a quality small sized restaurant bar An excellent place for food A great place for socializing or relaxing Problems Statements to maintain and to bring the restaurant to a new business level to increase its profits Ordering process is still heavily depended on human factors Unwanted loss due to theft Restaurant is not a place for relaxing after a day of hard work Project Objectives Scopes Strategic goals of the Coach House are to guarantee its continuing growth and to increase profitability A Computerized Ordering System Security Cameras Table to table Wireless Messaging along with game playing capability Computer system and monitor at each table Cost Benefits Analysis 1 Increase customer satisfaction an increase of 60 000 year Internal cost reduction 6 employees or 78 000 year Advertisement revenue 36 000 year Cost Benefits Analysis 2 Computerized ordering system 20 000 Security Cameras 2 000 Cost of installing monitors 36 000 Labor cost 3 weeks 8 840 Cost of maintenance 4 200 year Cost Benefits Analysis 3 NPV is 393 816 ROI is 400 This is a very promising IT project and is worthy to implement Projected Timelines Project is to be completed in 3 weeks Research and ordering can be done on the day time Implemented in 4 phases Wireless network Computerized ordering system Security cameras Monitor installation Integration testing and system release Project Work Breakdown Structure PROJECT TIMELINE MAJOR MILESTONES DATE Start Date 07 18 2005 Project Start 07 18 05 Finish Date 08 07 2005 Construction of Wireless network 07 29 05 Duration in Days 3 weeks Completion of Computerized Ordering System 08 02 05 Total Work Hours 213 hours Completion of Terminals Monitors Security Cameras 08 05 05 Number of tasks 41 tasks Closing Celebration 08 07 05 Risk Analysis Lack of interest from employees and customers Users input Help them realize the potential benefits Use of no fancy technology Technical risks are minimal Main business risk investing lots of effort without realizing potential benefits Project Implementation Project will be implemented in using a parallel methodology All phases of this project will be assigned to the project team led by project managers Thorough testing at each phase and a final integration test New system is scheduled to release Questions
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