MGT 305: FINAL EXAM
55 Cards in this Set
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Omnipotent view of management (11)
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the view that managers are directly responsible for an organizations success or failure
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symbolic view of management
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the view that much of the organizations success or failure is due to external forces outside the managers control
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organizational culture
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The shared values, principles, traditions, and ways of doing things that influence the way organizational members act
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strong cultures
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Organizational cultures in which the key values are intensely held and widely shared
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socialization
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The process that helps employees adapt to the organizations culture
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workplace spirituality
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A feature of a culture where organizational values promote a sense of purpose through meaningful work that takes place in the context of community
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external environment
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Factors and forces outside an organization that affects the organization's performance
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specific environment
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External forces that have a direct impact on managers decisions and actions and are directly relevant to the achievement of an organizations goals
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general environment
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broad external conditions that may affect an organization
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environmental uncertainty
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The degree of change and complexity in a organizations environment
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environmental complexity
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the number of components in a organizations environment and the extent of the organizations knowledge about those components
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stakeholders
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Any constituencies in a organizations environments that are affected by the organizations decisions and actions
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classical view (12)
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the view that managements only social responsibility is to maximize profits
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socioeconomic view
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the view that managements social responsibility goes beyond making profits and includes protecting and improving society's welfare
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social obligation
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a firms engaging in social actions because of its obligation to meet certain economic and legal responsibilities
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social responsiveness
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a firms engaging in social actions in response to some popular social need.
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social responsibility
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a business's intention beyond its legal and economic obligations to do the right thing and act in ways that are good for society.
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social screening
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applying social criteria (screens) to investment decisions.
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greening of management
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a form of management in which managers consider the impact of their organization on the natural environment
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values-based management
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a form of management in which an organizations values guide employees in the way they do their jobs
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ethics
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Principles, values, and beliefs that define what is right and what is wrong behavior
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values
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Basic convictions about what is right and what is wrong
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ego strength
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a personality measure of the strength of a persons convictions
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locus of control
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a personality attribute that measures the degree to which people believe they control their own fate
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code of ethics
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a formal statement of an organizations primary values and the ethical rules it expects its employees to follow
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whistle-blower
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an individual who raises ethical concerns or issues to others
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social entrepreneur
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a individual or organization who seeks out opportunities to improve society by using practical, innovative, and sustainable approaches.
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parochialism (13)
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viewing the world solely through one's own eyes and perspectives and not recognizing that others have different ways of living and working. Parochialism leads to an inability to recognize differences between people
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ethnocentric attitude
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the parochialistic belief that the best work approaches and practices are those of the home country
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polycentric attitude
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the view that managers in the host country know the best work approaches and practices for running their business
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geocentric attitude
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a world oriented view that focuses on using the best approaches and people from around the globe
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European Union (EU)
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an economic and political partnership of 27 democratic European countries created as a unified economic and trade entity. THree additional countries have applied for membership.
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Euro
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a single common european currency
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North American Free Trade agreement (NAFTA)
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an agreement among the Mexican, Canadian, and US governments that have eliminated barriers to trade.
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Association of Southeastern Asian Nations (ASEAN)
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a trading alliance of 10 Southeast Asian nations
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World Trade Organization
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a global organization of 153 countries that deals with the rules of trade among nations
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Multinational corporations
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a broad term that refers to any and all types of international companies that maintain operations in multiple countries
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multidomestic corporation
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an international company that decentralizes management and other decisions to the local country
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global company
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an international company that centralizes management and other decisions in the home country
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transnational or borderless organization
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a type of international company in which artificial geographic barriers are eliminated
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born globals
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...
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global sourcing
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purchasing materials or labor from around the world based on lowest cost
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exporting
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making products domestically and selling them abroad
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importing
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acquiring products made abroad and selling them domestically
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licensing
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an agreement in which an organization gives another organization the right to make or sell its products, using its technology or product specifications
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franchising
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an agreement in which an organization gives another organization the right to use its name and operating methods
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strategic alliances
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a partnership between and organization and foreign company partners in which both share resources and knowledge in developing new products or building production facilities
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joint venture
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a specific type of strategic alliance in which the partners agree to form a separate, independent organization for some business purpose
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foreign subsidiary
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a direct investment in a foreign country that involves setting up a separate and independent facility or office
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market economy
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an economic system in which resources are primarily owned and controlled by the private sector
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command economy Book says planned economy
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an economic system in which all economic decisions are planned by a central government
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national culture
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the values and attitude shared by individuals from a specific country that shape their behavior and beliefs about what is important
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GLOBE
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The GLOBE leadership and organizational behavior effectiveness research program, a program that studies cross culture leadership behaviors
an expansion of Hofstede's fice dimensions of national culture
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wikis
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Server software that allows users to freely create and edit web page content by using any web browser.
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blogs
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web logs or online diaries
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MGT 305: EXAM 1