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The norms that everyone in a firm shares is the definition of the
corporate culture
When an employee is referred to as a worker, he is viewed as
cost
When an employee is referred to as an associate, he is viewed as
investment
A marketing era company views its employees as
investments/associates
Dividing the total market into subsets with similar needs is called
market segments
The customer group that the firm is trying to appeal to is called
target market
Determining the meaning of the product in the consumer's mind is called
positioning
positioning
3 types of product positioning: ideal point, company, competitive
Image, quality, service, price & features are examples of
Image, quality, service, price & features are examples of
A unique feature that helps a firm attract and retain customers is a
differential advantage
Which, if any, of the following is not one of the 4Ps
4 P's: product, place, price, promotion
Aging baby boomers represent which uncontrollable
society
Generic competition includes which of the following types of competition
direct & indirect
Today, the focus of government regulation is
green issues/ protect consumers
Incredibly expensive watches are purchased from
discretionary income
The bonus uncontrollable is
independent media
Which of the following, if any, is an example of an Overall Objective, one of the five areas controlled by top management
sales/market share, profit portfolio composition, consumer acceptence
The target market can be described as a character on a TV program
true
Which, if any of the following represents a good positioning strategy
#3 (on the graph)
Positioning is synonymous with value
true
A brand should always try to position itself between as many ideal points as possible to meet the needs of multiple markets
false
Which, if any, of the following represents a unique sustainable differential advantage
one of the following: image, quality, service, price,or features
Marketers shouldn't take into account the various taxes consumers have to pay because marketers have no control over the taxes
false
___________ is subtracted from disposable income
necessities
In the discussion of positioning, it was said that there is one consideration when selecting a target market, its size. The bigger the better.
false

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