MANA 3318: Test 2 Review
30 Cards in this Set
| Front | Back |
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What is Kurt Lewin's equation and what is its purpose?
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Behavior (B)= Function (f)(Personality (P), Environment (E))
It allows us to understand differences
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What is Intellectual Capital?
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The pieces within us that make us unique.
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What is the difference between skills and competency?
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Skills are knowing how to do something, Competency is how well we can do those things.
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What is the definition of Personality
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The relatively stable set of characteristics (can have peaks/valleys) that influences and individual's behavior and lend it consistency.
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Who introduced the concept of GMA and what is it?
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Charles Spearman, Generalized Mental Ability (GMA) is the measure of an individual's innate cognitive intelligence (abilities)
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What is Trait Theory?
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A personality theory that advocates breaking down behavior patterns into a series of observable traits in order to understand human behavior.
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What is integrative approach?
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The broad theory that describes personality as a composite of an individual's psychological processes.
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What are the Big Five personality traits?
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1. Extraversion
2. Agreeableness
3. Conscientiousness
4. Emotional Stability
5. Openness to experience
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In a stressful situation, what can arise?
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Your inherent characteristics
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What is CSE?
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Core Self Examinations, a broad set of personality traits that articulate an individual's concept of themselves.
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What is general self-efficacy?
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One's assessment of their own abilities. (managing challenging situations)
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What is Impression Management?
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Process by which individuals try to control the impressions others have of them. (i.e. name dropping, appearance, self-description, flattery)
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What is Attribution Theory?
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A theory that explains how individuals pinpoint the causes of their own and others behavior.
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What are the two influences for attitude?
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Direct Experience (you, most powerful)
Social Learning (environment, work, peers, family, etc. )
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What are the three decision making requirements?
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Competence, Self-confidence, Willing(ness)
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What is the difference between Affective and Cognitive behavior?
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Affective deals with feelings. Cognitive deals with knowledge.
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What is the difference between high self-monitors and low self-monitors?
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High self-monitors can control behavior. Low self-monitors are less likely to, and perception drives behavior
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What is cognitive dissonance?
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a state of tension produced when an individual experience conflicts between attitudes and behavior
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What is emotional contagion?
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Process through which emotions of one person are transferred to another.
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What is emotional intelligence (EI)?
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- the ability to recognize and manage emotion in oneself and in others.
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What are the two types of persuasion?
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Central: Focused on the message
Peripheral: Focused on the persuader
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What are the behavior correspondence requirements?
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Attitude specificity, attitude relevance, measurement timing, personality factors, social constraints.
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What are the three ethical decision-making requirements?
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Competence, Self-confidence, Willingness
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What are the two types of values?
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Instrumental values (shape)
Terminal Values (influence)
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What is Machiavellian-ism?
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A personality characteristic involving one's willingness to do whatever it takes to get one's own way.
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What is HIGH-mach?
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Better to be feared than loved, wipe-out, ends justify the means.
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What is LOW-mach?
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Create and value relationships, concerned with others opinion.
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What are the Four factors of the "learning by observing" model?
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1. Focus on the model
2. Retain what was observed
3. Reproduced the behavior through practice
4. Be motivated
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What are the three processes of persuasion?
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1. Source=> 2. Target => 3. New Attitude
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What is the main difference between organizations
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...
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MANA 3318: Test 2 Review