Human Systems Integration HSI Issues in Standardization for Acquisition Reform Brian Shaw Carl Hoffman Garrett Goldfield Operator Interface Engineering Section Systems Operations And Analysis Department THE AEROSPACE CO R P O R AT I ON GSAW Conference February 1998 1 Briefing Objectives u Discuss Comprehensive HSI Consideration l l l Required For Effective Cost Reductions Includes Human Performance O M Cost Reduction v v l u Staffing Skill Level Operations And Mission Effectiveness Other Considerations l l Development versus O M Cost Metrics THE AEROSPACE CO R P O R AT I ON GSAW Conference February 1998 2 Human Systems Integration HSI Components Human Systems Integration HSI Human Engineering HE Operations Concept ConOps Engineering Process Result of Engineering Process Mission Analysis Task Analysis Allocation of Function Related Issues Personnel Safety Documentation Training Driving Requirements Staffing Operational Procedures Internal External Interfaces Human Machine Interface HMI Human Computer Interface HCI User Interface Hardware User Interface Software THE AEROSPACE CO R P O R AT I ON Controls Displays Hardware Design Workstation Workplace Design Ergonomics Look Feel User Interface Dialogue Data Information Displays Dialogue Navigation GSAW Conference February 1998 3 Human Computer Interface HCI Analysis u Levels of Standardization l GUI Look Feel v v v v l v v TAFIM Volume 8 JTA HCI Style Guide DII COE Style Guide Screen Design s v l GUI Style Guidance v l X Windows Motif or Windows NT or Win32 CDE AIAA HCI Style Guide BSR AIAA R 023A 1995 Covers satellite command and control only No equivalent for range operations Program specific Style Guide THE AEROSPACE CO R P O R AT I ON GSAW Conference February 1998 4 Development Versus Lifecyle Cost Lifecyle Development Level Of Standardization Look and Feel THE AEROSPACE CO R P O R AT I ON Standard Displays Standard Displays and Procedures GSAW Conference February 1998 Standard Displays Procedures and Architecture 5 Measurable Criteria For HSI Standardization u u u u u u u Fewer Personnel Reduced O M Costs Reduced Training Time And Complexity Reduced Software Development And Maintenance Fewer Human Errors Greater Mission Availability And Product THE AEROSPACE CO R P O R AT I ON GSAW Conference February 1998 6 Conclusions 1 of 2 u HSI Often Is Not Sufficiently Specified l Acquisition Reform s Focus v v l u Many HSI standards are only found in military standards Human Performance Usually Is Not Specified l u Reduce the number of standards on contract Use commercial Standards Is Difficult To Specify And Measure HSI Standardization Is A Hot Topic l Efforts To Standardize Must Be Fully Supported v THE AEROSPACE CO R P O R AT I ON For Example DoD JTA and USAF HMICCB GSAW Conference February 1998 7 Conclusions 2 of 2 u Efforts Required For HSI Standardization l l u Clearly Specify Standardization As System Level Requirement Fully Represent HSI Issues In Future Procurements Develop Measures Of Success l Such as v v v v v v l Fewer Personnel Reduced O M Costs Reduced Training Time And Complexity Reduced Software Development And Maintenance Fewer Human Errors Greater Mission Availability And Product Don t Guess Measure The Measures THE AEROSPACE CO R P O R AT I ON GSAW Conference February 1998 8