MGMT 371 Lecture 5 Outline of Last Lecture II. Fredrick W. TaylorIII. Scientific Management in the Political WorldIV. Assumptions of Scientific Management and Human RelationsOutline of Current Lecture V. Watched Video on SasVI. Behavioral ScienceVII. Quantitative Management and The category BreakdownVIII. Comparative International Management Current LectureWatched a video on Sas- Happy experience work force is keeping customers happy and employees working hard- Provides doctors, nurses, daycare- Only 3% employee turnover a year vs. the average 17% for software companiesBehavioral Sciences- Resulted from dissatisfaction with human relations- Applied social science principles to organizations- Employed well controlled studies - Job performance -> job rewards -> job satisfactionQuantitative Management - Resulted from techniques developed during WWII- Views managers as decision makers - Employs quantitative models using economic effectiveness The Category Breakdown:These notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.Management Principles- Administrative principles- Scientific management- Bureaucratic organizationsHumanistic- Human relations- Behavioral scienceComparative International ManagementEx: Volvo vs. Ford- Volvo gets pampered compared to Ford- Human resource techniques vary from country to country- Examines how national culture affects management practices- National culture: shared knowledge, beliefs, values, behaviors, and ways of thinking among members of a society- Values: how one “should” or “ought” to behave in society- International Valueso Power distance: Extent people accept differences in power among institutions, organizations, and peopleo Uncertainty avoidance: extent people feel uncomfortable with uncertainty and ambiguity, extent they support conformityo Individualism-collectivism: extent people are expected to take care of themselves versus look after one another o Masculinity- femininity: extent people prefer achievement, material success, and work over social relationships and quality of