Nirmal Patel 512 South Third St Champaign IL 61820 Phone 630 415 7768 E Mail npate292 gmail com February 17 2014 Katie Ponton Campus Property Management 303 East Green St Champaign Il 61820 Dear Ms Ponton Recently we had a leak in our bathroom ceiling that no one has came at all to fix it I woke up one morning noticing a huge crack in the bathroom ceiling and a huge puddle on the bathroom floor After calling the maintenance department several times and never hearing back from them I decided to write a letter inform you about this matter In addition according to the lease the place should have been professionally cleaned Our place was not professionally cleaned prior to moving in That was not the case at all We had to vacuum and clean the laminate floors over and over because of all the filth that was left and not cleaned After walking on the carpet for about ten seconds my feet would turn black on the bottom and I would have to go wash them after being on the carpet I would like for Campus Property Management to come and repair our ceiling in the bathroom so it does not have the chance to crack again Also we would like to have a credit of 500 dollars go towards are next rent because of the inconvenience that was caused and the carpets not being shampooed on time Thank you for taking the opportunity to read the letter we would appreciate if you would resolve this problem within the next two weeks Sincerely Nirmal Patel Page 2