Slide 1Slide 2Slide 3Slide 4Slide 5Slide 6Slide 7Slide 8Slide 9Single-Queue, Multiple-Channel System StructureService personnelMultiple service channelsSerpentine LineArriving customerSingle-Queue, Multiple-Channel System StructureService personnelMultiple service channelsSerpentine LineArriving customerAdvantage?Efficient.Disadvantage?Looks bad.Multiple-Queue, Multiple-Channel System StructureService personnelMultiple service channelsArriving customersMultiple queuesMultiple-Queue, Multiple-Channel System StructureService personnelMultiple service channelsArriving customersMultiple queuesAdvantage?Looks better.Disadvantage?Inefficient.Hybrid Multiple-Channel System StructureService personnelMultiple service channelsArriving customersSingle queues for sets of service channelsHybrid Multiple-Channel System StructureService personnelMultiple service channelsArriving customersSingle queues for sets of service channelsAdvantage?Looks okay. Somewhat efficient.Disadvantage?Only looks okay. Only somewhat efficient.Operating Characteristics of the M/M/1 Queuing
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