Complaint Letter Thomas Detry 25 E John Street Apt 7 Champaign IL 61820 detry2 illinois edu 09 10 2014 Josh Flahaven JTS Properties 105 North Neil Street Champaign IL 61820 USA Dear Josh Flahaven I wish to express my concern regarding the kitchen facilities in The Distillery apartment number 7 We are in our apartment since August 24 and we are already facing several issues with the kitchen and its facilities In this respect the fridge is leaking damaging the painting of the lower part of the wall As a matter of fact we decided last week to repaint the wall since the previous painting was almost gone Therefore we will probably have to repaint the lower part of the wall again Also the left hob of the cooker is not heating up as it should leaving us with only one hob This situation is extremely inconvenient for cooking And last but not least despite rinsing the cutlery and plates with water before dishwasher is not cleaning them properly causing higher water bills Could you please send us a plumber as soon as possible in order to fix these extremely inconvenient issues in our kitchen I am looking forward to your reply and a resolution to my problem Furthermore I will wait until Friday the 12th before seeking help from my plumber Please contact me at the above address or by phone at 217 714 9834 Sincerely Thomas Detry