9 16 14 MGMT309 CHAPTER 4 Chapter 4 The Ethical and Social Environment Manager of the week Managerial Ethics three basic areas of concern for managerial ethics are the relationships of the firm to the employee the employee to the firm and the firm to other economic agents Ethics in Organizations o Individual Values Managerial Values Organizational Values Managing Ethical Behavior o Must begin with top management which establishes the organizations culture and defines what will and will not be acceptable behavior o Training how to handle different ethical dilemmas o Develop a written code of ethics A formal written statement of the values and ethical standards that guides a firms actions o Individual Issues Behavior and Conscience Privacy Model for Deciding Whether or not a Particular Action or Decision is ethical o Gather relevant factual information o Determine the most appropriate moral values o Make a judgement Ethical Norms Affecting Actions o Utility act optimizes what is best 09 16 2014 09 16 2014
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