REA(L) Sample TemplateREA(L) Sample TemplateREA(L) Sample TemplateREA(L) Sample Template1REA(L) Sample TemplateBusiness Process: OTC (Order to Cash)Process Objectives:Event Trigger ResourcesAgents Location BusinessRisksNegotiate SO (Sales Order)Customer Initiates Goods Sales Clerk, CustomerSales Office, Channels used to Negotiate SOFalse order, goods not available, missed negotiation of goodsPick GoodsValid Open Sales OrderGoods W/H (warehousing) EmployeeOne of the Warehouses, Shipping DockGoods not available, choose wrong goods, Pack GoodsValid Open SO & Goods pickedGoods Shipping EmployeeShipping Dock Pack goods in wrong boxShip GoodsValid Open SO & Goods are picked & packedGoods Shipping Employee, Customer, Carrier Shipping Dock, Customer location Ship goods to wrong customers, shipping dept. doesn’t receive goods, received wrong goods from W/H2REA(L) Sample TemplateBusiness Process: ProcurementProcess Objectives:Event Trigger Resources Agents Location BusinessRisksMonitor inventory, ID needNeed to manage inventory Goods IMS (inventory management system), Purchasing ClerkIMS Dept.Negotiate POValid need ID’dGoods Purchasing clerk, VendorPurchasing Dept.Receive Valid Open POGoods Receiving Dock Employee, Vendor, CarrierReceiving DockMove goods to shelvesThe need to make goods available to customersGoods Store Receiving Dock3REA(L) Sample TemplateBusiness Process:Process Objectives:Event Trigger Resources Agents Location BusinessRisks4REA(L) Sample TemplateBusiness Process:Process Objectives:Event Trigger Resources Agents Location
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