MemorandumThe Madisonville Public LibrarySettingAttorneys-at-LawThe Madisonville Public LibraryWhich of these items have the highest priority? Which could you delay a decision on until later? Which could you delegate? Respond to each of the items as briefly as possible. If you draft a letter or a memorandum as part of the action taken, indicate the gist of your intended reply rather than composing a complete response. SettingYou are the director of the Molly Jacob Public Library in Madisonville, North Carolina (population 98,000). The Molly Jacob Public Library employs a staff of 10 professional librarians and 13 non-professionals. The library at the present time has a collection of 161,000 books and subscriptions to 181 periodicals. Last year’s circulation was 508,396. The library has 20 public computer terminals and has access to a large number of databases and online periodicals through the statewide NCLive program which provides N.C. libraries of many types with a gateway to electronic resources. The library’s funding comes primarily from the city of Madisonville and last year’s operating budget was $1,201, 986.The organization chart of the library is reproduced below:M a d i s o n v i l l e P u b l i c L i b r a r yS h e i l a C h a s eA d m i n i s t r a t i v e A s s i s t a n t4 D e s k A s s i s t a n t sL e o n C o o p e rH e a d o f C i r c u l a t i o nB e t h B r o w nA c q u s i t i o n s l i b r a r i a n3 L i b r a r yA s s i s t a n t sB r e n d a K n i g h tH e a d o f T e c h n i c a l S e r v i c e sF a r g o M o r r i sB o o k m o b i l eA s s i s t a n tC l i n t o n P u c k e t tB o o k m o b i l eL i b r a r i a nJ u d y W i l l i a mR e f e r e n c eA s s i s t a n tK e r m i t M c D o w a n dJ a n S t e v e n s o nR e f e r e n c e L i b r a r i a n sJ a m e s D u d l e yH e a d o f A d u l t S e r v i c e s2C h i l d r e n 'sL i b r a r yA s s i s t a n t sM a r i e C o o k eH e a d o f C h i l d r e n ' s S e r v i c e sJ e r r y D u k eA s s i s t a n tA - V L i b r a r i a nV a c a n tH e a d o f A u d i o v i s u a lS e r v i c e sK a t h y P r e s t r i d g eL i b r a r y D i r e c t o rYou have been the director of the Mollie Jacob Library for the past two years. You have just come into your office after being on vacation for the past two weeks. It is Monday, October 10th at 9 am. You find the following items in your in-basket.#1 122 Landard St., Des Moines ILLibrarianMolly Jacob LibraryMadisonville, NC, 27775Dear Customer:This is to notify you of your outstanding account (#03381) placed February 1, in which your library renewed 160 periodicals beginning with the April issues. This account has been delinquent for over two months. We have been sending weekly reminders to your office since this order came past due. We regret that we may have to take legal action to remedy this problemDo you wish to discontinue your relationship with Perfecto Periodical Services? In the event that we do not receive a cancellation notice or prompt payment, we will haveto put this matter in the hands of our attorney.Sincerely,Harold HardingHarold Harding,President__________________________________________________________________________________________________# 2From: Leon Cooper <[email protected]>To: Kathleen Prestridge<[email protected]>Subject: Jean StewartDate: 10/10/xx 09:39:25Jean Stewart of Circulation had an emergency appendectomy last night. She is in Madisonville General Hospital. Should we send flowers or a card?__________________________________________________________________________________________________________________________# 3#4From: Brenda Knight <[email protected]>To: Kathleen Prestridge <[email protected]>Subject: Phyllis Whitehead’s ResignationDate: 09/27/xx 16:46:35Phyllis Whitehead’s resignation today brought to a head a problem I’ve been having here at Molly Jacob. Phyllis’s resignation itself is not the problem; she wasn’t very good at following directions and I ended up re-doing most of her work anyway. However, her absence leaves a large hole in our staff—a hole I must continue to monitor and fill in addition to my other duties. Sadly, my own work in suffering because of the clerical slack I must pick up in Phyllis’s absence. I would really like to discuss this problem withyou in person. I have been very happy with my job, but have been unable to meet all the duties outlined in the job description because of my incomplete and incompetent staff. I will be out of the office for the next week; however, I look forward to discussing this issue with you upon my return.#52nd National BankMadisonville, NCA Hometown Bank, Close to HomeSeptember 23, 20xxMs. Kathleen Prestridge, DirectorBlock Memorial LibraryDeweyville, NC 27656Dear Ms. Prestridge:Jan Stevenson of your library has applied for a personal loan of $5000 and has named you as her employment contact. Would you please write a letter of reference for him? Please include in this letter whether you would be willing to cosign the note or guarantee it in any way.Sincerely,Schyler HiggisbottomSchyler Higgisbottom IIIVice President___________________________________________________________________________________________________________________________#6From: Jerry Duke <[email protected]>To: Kathleen Prestridge<[email protected] >Subject: A/V Department PositionDate: 10/01/xx 19:25:05Dear Ms. Prestridge:I would like a chance to meet with you soon. When the position of Audiovisual Collection Head came available, I hoped you would consider me for the job. However, I understand you have hired an outsider for the position. I have worked for Molly Jacob for five years and feel I am more qualified than a new hire to take this position. If I cannot advance here, I have no other choice but to look for another job. Can we talk soonand discuss the opportunities for promotion available to me at Molly Jacob?Sincerely,Jerry Duke___________________________________________________________________________________________________________________________#7From: Personnel Office <[email protected]>To: Kathleen Prestridge<[email protected]>Subject: Leon Cooper’s Leave RequestTime: 10/02/xx 11:15:24The request approved by you last week on behalf of Leon Cooper is in