University of North Carolina, Chapel HillSchool of Information and Library ScienceINLS 131 Management of Information AgenciesSpring 2006Tuesday and Thursday: 2:00 – 3:15Room 307, Manning HallInstructor: Mary Wilkins [email protected] Description An introduction to general management principles and practices intended for information professionals working in all types of organizations. Topics include planning, budgeting, organizational theory, staffing, leadership, organizational change, and decision making.The course will be conducted by lecture and discussion. Readings will be assigned as background to the lecture material and as preparation for the discussion and are a necessary part of the course. In addition, during the semester a variety of class exercises, simulations and case studies will be undertaken to elaborate and illustrate specific topics. Much class participation by each student will be expected, to make the course worthwhile for everyone.Course Objectives- Discuss and evaluate historical managerial theories- Develop a personal career plan- Consider different planning strategies- Practice decision-making methods- Create a budget and complete a grant application- Assess staffing strategies- Strategize ways to deal with organizational change- Develop leadership skills- Evaluate ethical frameworks1Class Procedures There will be a lot of discussion in class, so everyone will need to keep current on the readings assigned and the homework assignments. Class participation is required of all students. The class will consist of lectures, online classes, group work, pairs work, and individual work. All of these different strategies will help you develop the skills you will need to be an effective manager.Class Participation: Active involvement is the key to learning, particularly when covering a topic like this. The class will be guided indirections, but it will be up to the individual students to focus on material of particular interest to them. Active involvement will also mean preparation for each class and participation in class discussion. Asking questions, answering questions posed by others, communication on Blackboard, bringing in additional information for the class will all be important to get a full experience in this class.Office Hours I do not keep an office on campus; students can have time to regularlymeet with me at Lenoir Hall every Wednesday between 10:00 and 11:00 am (go in the door facing Manning Hall and turn left; I will be at one of the tables near the wall). If this time does not work with your schedule, we can schedule another appointment. You can always speak with me before and after class, and I am available by email any time.If you need to drop off material for me, you can leave it in my hanging file folder, outside the SILS library or in my mailbox in the administration office.Honor Code The University of North Carolina at Chapel Hill has had a student-administered honor system and judicial system for over 100 years. Because academic honesty and the development and nurturing of trust and trustworthiness are important to all of us as individuals, andare encouraged and promoted by the honor system, this is a most significant University tradition. The system is the responsibility of 2students and is regulated and governed by them, but faculty membersshare the responsibility and readily recommit themselves to its ideals. If students in this class have questions about their responsibility under the honor code, please bring them to me or consult with the Office of the Dean of Students or the Instrument of Student Judicial Governance. This document contains all policies and procedures pertaining to the student honor system. I encourage your full participation and observance of this important aspect of the University.ReadingsThe textbook we will be using this semester is from the Harvard Business Essentials series. It is Manager’s Toolkit The 13 Skills Managers Need to Succeed (ISBN 1-59139-289-6). This book should be a useful resource to you later in your professional career as well asa text for this class.For most class topics there are additional items listed for readings. Articles are available in full text online through the UNC-CH library website. Although it is not necessary to ready every single article or website listed, read some of them. For those areas you are interested in learning more about, read all the articles and feel free to suggest more for the class on Blackboard!Grading PolicyGraduate students will earn the following grades: H, P+ P, P-, L, or F. Although pluses and minuses are used in the internal grades awarded by SILS, only H, P, L, and F will appear on the official transcript. The SILS grading policy is based on the UNC grading policy. The scale used for graduate students is defined as:H: Clear excellenceP: Entirely satisfactoryL: Low PassingF: FailedIN: Work Incomplete (given only with instructor permission)Undergraduates will earn grades of A, B, C, D, or F, according to the university grading policy.3Grading See Assignment sheet for assignments and points available for each individual assignment. Grades will be available on your Blackboard page after I have finished with your assignments; points available for each assignment and the entire class are also on Blackboard.4Class ScheduleAlways ask if you have any questions about readings orassignments!Articles are available in full text on the UNC library website (most are in the Academic Search Premier database).Unit One Introduction to ManagementIn this unit we will start learning about this class and about the broad picture of “management.” We will also discuss the process of not only looking for your first job, but also looking forward to planning your career. Understanding this process from an employee’s perspective will help you design a good employment system as a manager.Discussion Questions for this Unit- What is management?- What makes a good manger? What makes a bad manager?- What kind of skills do you need to learn in this class? In this program?- Looking back, what ideas were the most powerful in developing the body of knowledge of management? How have you seen these in organizations today?Thursday, January 12 Introduction to the class, overview of the semesterWe will talk about the things this semester will bring and how the class will operate.Come prepared to talk about your own management experience, good and bad, managing and