THEORIES PRACTICES OF SUPERVISION HLAD MGMT 3339 SA02 Instructor Mr Stephen V Horton A CATALOG DESCRIPTION Theory and practice of supervision with emphasis on skills and techniques to facilitate maximum productivity in various kinds of organizations B TEXT Supervision Concepts and Practices of Management Eighth Edition Raymond L Hilgert and Edwin C Leonard Jr South Western College Publishing 2001 C COURSE OBJECTIVES The basic objectives of this course are to provide the student with the framework of supervisory concepts the role of supervisors in society and the workplace and the various factors that influence supervisors on a daily basis We will focus special attention on the role of the first level supervisor It is expected that by the end of the course you will have a solid understanding of the decisions facing the supervisor in areas such as business practices morale behavior motivation and the many roles expected of him her Within this framework general learning objectives include the following 1 Understanding the tools of decision making 2 Develop specific guidelines that will enable students to improve their effectiveness in a supervisory role 3 Develop an overview of the supervisor s role in the organization 4 Identify current problems issues and trends faced by supervisors D CLASS PROCEDURE Students will be responsible for reading the assigned text material prior to each class Class discussions will be related to the chapters and cases assigned for each particular week Each student will present a Supervisory Analysis of either a current or past supervisor from his her own work experience based on criteria from the text The analysis will be typed Minimum 4 pages and will be turned in by Oct 18 Papers will utilize no larger than a 12 pitch font E GRADING There will be three exams scheduled during the term Exams will cover material from the class lectures and assigned chapters only Exams will not be cumulative Each exam will consist of a combination of multiple choice true and false and essay questions Grading will be as follows Exams 60 Written Analysis 30 Class participation discussion of chapters case studies etc and regular class attendance 10 Makeup exams are the student s responsibility If you cannot make a scheduled exam you must notify the instructor in advance You will have one week from the test night to the next scheduled class meeting to take the makeup exam Makeup exams after one week will not be permitted and will result in a test grade of 0 unless the student can show a valid emergency A copy of the test will be available in the University office the day after the scheduled exam It is up to the student to take the exam during normal WBU office hours F METHODS FOR ASSESSING OUTCOMES COMPETENCIES SKILLS ABILITIES STUDENTS WILL ACQUIRE Course emphasis is on the role of the supervisor in an organization and supervisory decisionmaking Special attention will be directed to discussion of the concepts and practices that describe the challenge of supervision Students will examine the skills necessary in recruiting selecting training appraisals counseling leadership and communication Problem solving dealing with conflict and change special groups unions as well as stress and burn out will be discussed Each chapter begins with a list of objectives and ends with a chapter summary Key terms questions for discussion and skills applications are presented to encourage the student to explore the topics for more ideas G METHOD OF INSTRUCTION Classes will be conducted each Friday from 6 00pm until 10 10pm at Building 208 Randolph AFB Students should be prepared for chapter discussion case study and oral written reporting Lecture will be the main source of instruction in the class Students are encouraged to ask questions of the instructor and input anything that may be of value to the subject being discussed H SUPPLEMENTARY MATERIALS Besides the textbook each student is encouraged to utilize both library and Internet resources for the purpose of gathering related supplementary materials for class discussion A library research assignment is one requirement for students in this course These assignments will enable the student to develop their skills in gathering suitable research and other pertinent data The instructor will present suitable videos each class period which emphasize the main points of the lecture A comprehensive understanding of APA format is desired A web site which offers the student further guidance with APA standards is http www apastyle org elecref html and http www vanguard edu faculty ddegelman index cfm doc id 796 I BIBLIOGRAPHY While the San Antonio extension of Wayland Baptist University does not have their own library students have access to many different libraries in the local area There are many articles available such as journals books and magazines which can help the students get more information in understanding the art of supervision For a listing of available libraries refer to the blue student handout available at the back of the classroom or in the Wayland office J INFORMATION TECHNOLOGY Students are encouraged to use the Internet s search tools to improve information gathering and provide a broader array of up to date sources The World Wide Web is a section of the Internet that offers easy access to text graphics and other multimedia resources Some of the major search engines are Altavista http www altavista digital com Argus http www clearinghouse com DejaNews http www dejanews com Excite http www excite com HotBot http www hotbot com Infoseek http www infoseek com Lycos www lycos com MetaCrawler http www metacrawler com Switchboard http www switchboard com Webcrawler http www webcrawler com Welcome to the White House http www whitehouse gov Yahoo http www yahoo com K PROVISION FOR HANDICAPPED STUDENTS Any student who because of a disabling condition may require some special arrangement in order to meet course requirements and should contact the instructor on the first day of class to make the necessary accommodations L CONTACTING INSTRUCTOR Students may contact the instructor Mr Steve Horton during the day at work phone 652 2123 or in the evenings at home phone 523 5147 REASONABLE HOURS OF COURSE Messages may be left either with the school office or on my home answering machine Students may also reach me by Email Home SHORTON1 SATX RR COM School HORTONS ACADEMIC WBU EDU or Work STEPHEN HORTON RANDOLPH AF MIL M SCHEDULE OF ASSIGNMENTS DATE