Careers in MIS IT presented to BA370 Business Systems Analysis Oregon State University November 2 2005 By Greg Thomas oregongreg hotmail com Formerly Director Oregon Training Network Software Association of Oregon www sao org Nov 7 2005 Regional Business Development Manager Pink Elephant www pinkelephant com Computerworld Careers Special Report Tech sector job cuts up 18 8 so far in 2005 that s relative to 2004 that s 41 439 jobs lost in Jul Sep alone The only significant tech sector job growth has occurred in the professional services area Project Program Management In most organizations not just IT Low maturity level Critical need Resources Project Management Institute www pmi org PMBOK and PMP certification Program Management Forum www programmanagementforum org Technologies Database Technologies Oracle Microsoft SQL Server Microsoft Technologies net SQL Server C Exchange Exchange Server Visual BASIC MCSE and other certifications Information Assurance Aka security Writing secure code Firewalls Combating viruses Combating SPAM Intrusion detection prevention Cyber forensics Disaster recovery The list goes on and on Resources and Ideas CISSP Certification ISACA www isaca org The SANS Institute www sans org The Intense School www intenseschool com www vigilar com ITIL Information Technology Infrastructure Library A set of best practices published as books by the British Office of Government Commerce Describes how to run an IT organization as a service oriented business inside of a larger enterprise More widely adopted in Europe and Asia than N America Has potential broader application in service and support Resources http www itil co uk Pink Elephant www pinkelephant com ITIL Processes Service Desk a function not a process Incident Management collecting information Problem Management removes errors improves incident management Configuration Management improves all other processes Change Management provides controls Release Management Service Level Management for better IT Business alignment Availability Management Capacity Management Financial Management IT Service Continuity Management Most commonly implemented processes Other Cisco certification Java J2EE Help Desk Institute certifications Help Desk Analyst Help Desk Manager www thinkhdi org How to Get a Job Have a feel for the company s business Know someone inside who can vouch for you Get informational interviews with key people Network Get in a networking group or form your own Ask for Help Don t be afraid to ask for help Here s how This is what I have been doing This is what I want to do Can you please advise me with your thoughts about the best path to accomplish this Are there any opportunities that you know of in this field Can you please introduce me to two or three other people that might be able to help me achieve my goal of fill in Thanks Q A Contact Greg Thomas Business Development Mgr NW Region Pink Elephant www pinkelephant com personal email oregongreg hotmail com