BA370: What It Takes To Provide IT Services To COBIntroductionServicesSystemsAssetsQ&ABA370: What It Takes To Provide IT Services To COBAugust 1st 2005Presented ByAlan SpragueSenior Systems EngineerCollege of BusinessOregon State UniversityIntroductionServices(Communications, Office Work, Research, Teaching) Systems(File services, Email, Web Hosting)Assets(servers, application and OS software, time)ServicesCommunications, Office Work, Research, Teaching, Software DevelopmentWho are our customers?–About 100 Faculty and Staff–3100 active students–About 2000 Alumni–17 Emeritus Faculty–3 full time developers and 12 student developersSystemsFile storageEmailApplication hostingWeb hostingRemote accessAssetsMicrosoft Server 2003Microsoft exchange 2003Microsoft SQL ServerSecure FTP26 Dell servers1 EMC CX300 Storage System1 Storage Area network30+ HP managed switchesBackup server, software and tape library2 Full time staff and 4-6 Student workersQ&AThank
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