n e e d f i n d i n g : t h e h e a r t o f h u m a n - c e n t e r e d d e s i g nemilie fetscher & jean hsuleah cutting bread picjoanchrisramona45How? Why?5trustbe normalbeautiful thingsHow? Why?5trustbe normalbeautiful thingsutilize helper handprotect strong handlift & move heavy potsHow? Why?5trustbe normalbeautiful thingsutilize helper handprotect strong handlift & move heavy potsclean and store potmove handle out of wayuse pots of different sizesgrasp handle ergonomicallyHow? Why?6design principles•confidence–convey heavy feeling –heat safe looking materials –visual indicator that handle is locked •simplicity–minimal parts and joints–curved, continuous, smooth surfaces for comfortable access–one-handed lifting and pouring•desirability–footprint and profile close to standard pots/pans–avoid the color white (medical devices/hospital)spend a lot of time with people need vs. solution (verb vs. noun)open up your problem space(ask how? & why?)Users have all the answers to your design questions, but you have to ask the right questions.“What is the job of this
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