Simple definition of leadership Difference between team group formal crossfunctional groups Know the situational leadership theory Which forms of media are rich which are not Different types of power What type of groups are all from the same discipline conversely which are not Hersey Blanchard model How managers manage a self managed team Type of influence tactics Grapevine accuracy vs Jargon vs Gossip vs formal vs informal Stages of team development Fiedlers Contingency Model Body language influence on communicating Actions that bind a group Theory that suggest s a manager may have different relationships with different subordinates Directions of communication Pro s Con s of large groups Leader with an open mindset to technology Various roles in an team How can a manager determine their control House s theory suggests what about a leader Dangers of digital communication How does a manager enforce norms Levels of comprehension when listening vs reading when single vs multi tasking Negative repercussions of groupthink Leadership approach theories know them Levels of negative conflict and its assets and liabilities Hierarchy of arguments Ways to enhance workplace conflict Top predictors of success Various ways of handling conflict Management styles production employee transformational etc Contingency approaches to leadership
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