Chapter 1 Introduction to Human Resource Management Copyright 2011 Pearson Education Inc Copyright 2011 Pearson Education Inc publishing as Prentice Hall publishing as Prentice Hall Part One Introduction Part One Introduction PowerPoint Presentation by Charlie Cook PowerPoint Presentation by Charlie Cook The University of West Alabama The University of West Alabama Chapter 1Introduction to Human Resource Management WHERE WE ARE NOW WHERE WE ARE NOW Copyright 2011 Pearson Education Inc publishing as Prentice Hall 1 2 3 3 LEARNING OUTCOMES LEARNING OUTCOMES 1 1 Explain what human resource management is and how Explain what human resource management is and how it relates to the management process it relates to the management process 2 2 Show with examples why human resource management Show with examples why human resource management is important to all managers is important to all managers Illustrate the human resources responsibilities of line Illustrate the human resources responsibilities of line and staff HR managers and staff HR managers 4 4 Briefly discuss and illustrate each of the important Briefly discuss and illustrate each of the important trends influencing human resource management trends influencing human resource management 5 5 List and briefly describe important trends in human List and briefly describe important trends in human resource management resource management 6 6 Define and give an example of evidence based human Define and give an example of evidence based human resource management resource management 7 7 Outline the plan of this book Outline the plan of this book Copyright 2011 Pearson Education Inc publishing as Prentice Hall 1 3 Human Resource Management at Human Resource Management at WorkWork What Is Human Resource Management HRM What Is Human Resource Management HRM The process of acquiring training appraising and The process of acquiring training appraising and compensating employees and of attending to their labor compensating employees and of attending to their labor relations health and safety and fairness concerns relations health and safety and fairness concerns Organization Organization People with formally assigned roles who work together to People with formally assigned roles who work together to achieve the organization s goals achieve the organization s goals Manager Manager The person responsible for accomplishing the organization s The person responsible for accomplishing the organization s goals and who does so by managing the efforts of the goals and who does so by managing the efforts of the organization s people organization s people Copyright 2011 Pearson Education Inc publishing as Prentice Hall 1 4 The Management Process The Management Process Planning Controlling Organizing Leading Staffing Copyright 2011 Pearson Education Inc publishing as Prentice Hall 1 5 Human Resource Management Human Resource Management Processes Processes Acquisition Fairness Health and Safety Human Resource Management HRM Training Appraisal Labor Relations Compensation Copyright 2011 Pearson Education Inc publishing as Prentice Hall 1 6 Personnel Aspects of a Manager s Personnel Aspects of a Manager s JobJob Conducting job analyses Conducting job analyses Planning labor needs and recruiting job candidates Planning labor needs and recruiting job candidates Selecting job candidates Selecting job candidates Orienting and training new employees Orienting and training new employees Managing wages and salaries Managing wages and salaries Providing incentives and benefits Providing incentives and benefits Appraising performance Appraising performance Communicating Communicating Training and developing managers Training and developing managers Building employee commitment Building employee commitment Copyright 2011 Pearson Education Inc publishing as Prentice Hall 1 7 Personnel Mistakes Personnel Mistakes Hire the wrong person for the job Hire the wrong person for the job Experience high turnover Experience high turnover Have your people not doing their best Have your people not doing their best Waste time with useless interviews Waste time with useless interviews Have your firm in court because of discriminatory actions Have your firm in court because of discriminatory actions Have your firm cited by OSHA for unsafe practices Have your firm cited by OSHA for unsafe practices Have some employees think their salaries are unfair and Have some employees think their salaries are unfair and inequitable relative to others in the organization inequitable relative to others in the organization Allow a lack of training to undermine your department s Allow a lack of training to undermine your department s effectiveness effectiveness Commit any unfair labor practices Commit any unfair labor practices Copyright 2011 Pearson Education Inc publishing as Prentice Hall 1 8 Basic HR Concepts Basic HR Concepts The bottom line of managing The bottom line of managing Getting results Getting results HR creates value by engaging in activities HR creates value by engaging in activities that produce the employee behaviors that that produce the employee behaviors that the organization needs to achieve its the organization needs to achieve its strategic goals strategic goals Looking ahead Using evidence based Looking ahead Using evidence based HRM to measure the value of HR activities HRM to measure the value of HR activities in achieving those goals in achieving those goals Copyright 2011 Pearson Education Inc publishing as Prentice Hall 1 9 Line and Staff Aspects of HRM Line and Staff Aspects of HRM Line Manager Line Manager Is authorized has line authority to direct the work of Is authorized has line authority to direct the work of subordinates and is responsible for accomplishing the subordinates and is responsible for accomplishing the organization s tasks organization s tasks Staff Manager Staff Manager Assists and advises line managers Assists and advises line managers Has functional authority to coordinate personnel activities Has functional authority to coordinate personnel activities and enforce organization policies and enforce organization policies Copyright 2011 Pearson Education Inc publishing as Prentice Hall 1 10 Line Managers HRM Line Managers HRM Responsibilities Responsibilities 1 1 Placing the right person on the right job Placing the right person on the right job Starting new employees in the organization orientation 2 2 Starting new employees in the organization