REVIEW SHEET FOR BMGT301 FINAL EXAM SPRING 2011 The final exam will consists of 55 65 multiple choice true false questions and will involve scantron sheets Please bring a pencil This is intended to be a guide to help you focus your study efforts Ultimately you are responsible for all chapters covered in class as assigned on Course Documents in Blackboard supplemental readings and lecture notes The final exam is not cumulative Hardware Networks Internet Telecomm Chapter 12 Common file sizes Memory concepts e g volatile vs non volatile memory How is the WWW different from the Internet Net Neutrality Client server network architecture Moore s Law Chapter 5 What is it What are some implications of Moore s Law Is Moore s law dying Why why not Network Effects Chapter 6 SCM CRM portions of Chapter 11 What is SCM Flows in SCM Data Warehouse Customer Analytics Bullwhip effect Benefits uses of CRM Web 2 0 Chapter 7 Definition and other names for network effects Exchange staying power complementary benefits what they are and examples 1 sided vs 2 sided markets what are they and how are they different Strategies for competing in such markets e g Move early leverage viral promotion seed market etc Differences between Web 1 0 and Web 2 0 What is meant by wisdom of the crowd and how why is it successful Ways to use it to company advantage Impacts of Web 2 0 on businesses including issues and challenges faced Facilitating technologies and tools e g Wikis blogs e Commerce Portions of Chapters 8 and 14 Types of e Commerce and examples of each e g C2C B2B etc Business models definition and types e g Distributor Creator etc Issues concerns with e Commerce and potential solutions Impact of e Commerce on businesses and individuals Google page ranking process Challenges issues of e commerce e g privacy fraud phishing Security Chapter 13 Technology threats CIA triangle User Administrator threats Who is responsible for security How to address security privacy concerns Trends in threat environment RESEARCH BRIEFINGS I will post selected questions answers provided by the teams online and will select 3 5 questions from among those to include on the final exam
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