HB 307 1st Edition Lecture 10 Current lecture The Scope of Training Training Effort initiated by an organization to foster learning among its members Tends to be narrowly focused and oriented toward short term performance concerns Development Effort that is oriented more toward broadening an individual s skills for the future responsibilities Strategic Approach to Training Four Phases Needs assessment based on the firm s competitive objectives Program design Implementation Evaluation Phase 1 Conducting the Needs Assessment Organization Analysis An examination of the environment strategies and resources of the organization to determine where training emphasis should be placed Task Analysis These notes represent a detailed interpretation of the professor s lecture GradeBuddy is best used as a supplement to your own notes not as a substitute The process of determining what the content of a training program should be on the basis of a study of the tasks and duties involved in the job Person Analysis A determination of the specific individuals who need training Phase 2 Designing the Training Program Instructional Objectives Represent the desired outcomes of a training program Performance centered objectives Provide a basis for choosing methods and materials and for selecting the means for assessing whether the instruction will be successful Trainee Readiness and Motivation Strategies for Creating a Motivated Training Environment 1 Use positive reinforcement 2 Eliminate threats and punishment 3 Be flexible 4 Have participants set personal goals 5 Design interesting instruction 6 Break down physical and psychological obstacles to learning Feedback and Reinforcement Spot Rewards Programs that award employees on the spot when they do something particularly well during training or on the job Behavior Modification The technique that operates on the principle that behavior that is rewarded or positively reinforced is repeated more frequently whereas behavior that is penalized or unrewarded will decrease in frequency Training Methods for Non managerial Employees 1 On the Job Training OJT Method by which employees are given hands on experience with instructions from their supervisor or other trainer 2 Apprenticeship internship Training Are jointly sponsored by colleges universities and other organizations that offer students the opportunity to gain real life experience while allowing them to find out how they will perform in work organizations 3 Classroom Instruction Enables the maximum number of trainees to be handled by the minimum number of instructors 4 Programmed Instruction Self directed learning use of books manuals or computers to break down subject matter content into highly organized logical sequences that demand continuous response on the part of the trainee 5 Audiovisual Methods Video recordings CDs and DVDs Teleconferencing and videoconferencing Web conferencing webinars and podcasts Communities of practice blogs and wikis 6 Simulation Method The simulation method emphasizes realism in equipment and its operation at minimum cost and maximum safety 7 E Learning Learning that takes place via web and computer based training CBT slows firm to bring training to employees and customize learning