Study Guide for Quiz 1 1. What is the most common element in definitions of leadership and the focus of the course? - Influencing others to understand - Facilitate the current work of the group or organization - Making followers prepared to meet future challenges 2. Describe the four indicators of leader effectiveness? - The extent to which the performance of the team or organizational unit is enhanced and the attainment of goals is facilitated - Follower attitudes and perceptions of the leader - Leader’s contribution to the quality of group processes, as perceived by followers/outside observers - Extent to which a person has a successful career as a leader 3. Given the two choices of “leader” and “follower” which of these two does the course emphasize? - Leadership (Title of the course.) 4. What is self-efficacy and how does it relate to leadership success? - Self-Efficacy is commonly defined as the belief in one’s capabilities to achieve a goal or an outcome. - Leaders can get self-efficacy by becoming an expert at something, experience, persuasion, and being in a positive mood. This well help the leader’s success. 5. Of the key manager roles described in class which one is most critical? - Disturbance Handler Role - In the disturbance handler role, a manager deals with sudden crises that cannot be ignored 6. Describe the key factors that contribute to the changing nature of managerial work. - Economics - Politics - Society - Globalization - Responsibilities are increasing due to international issues - Managers must be able to understand, communicate with, and influence people from different cultures 7. Describe behaviors that are categorized as “initiating structure.” How are these behaviors different from “applying consideration?” - Initiating Structure: o Assigning tasks to subordinates o Maintaining definite standards of performance o Asking subordinates to follow standard procedures o Emphasizing the importance of meeting deadlineso Criticizing poor work o Coordinating the activities of different subordinates - Consideration: o Doing personal favors for subordinates o Finding time to listen to a subordinate with a problem o Backing up or defending a subordinate o Consulting with subordinates on important matters o Being willing to accept suggestions from subordinates o Treating a subordinate as an equal 8. What is the relationship between applying consideration or initiating structure and grievances and turnover? - Typically, supervisors who are considerate have fewer grievances and fewer turnovers in their units than supervisors who were on consideration. - Usually, supervisors who used a lot of structuring behavior had more turnover and grievances. 9. What is the relationship between a leader’s concern for the task, the leader’s concern for relationships and leadership effectiveness? - Task-Oriented Behavior: Effective managers concentrated on task-oriented functions such as: o Planning and scheduling the work o Coordinating subordinate activities o Providing necessary supplies, equipment, and technical assistance - Relations-Oriented Behavior: Supportive behaviors that were correlated with effective leadership included: o Showing trust and confidence o Acting friendly and considerate o Trying to understand subordinate problems o Helping to develop subordinates and further their careers o Keeping subordinates informed o Showing appreciation for subordinates’ ideas o Allowed considerable autonomy in how subordinates do the work o Providing recognition for subordinates’ contributions and accomplishments 10. What are examples of guidelines for managing time? - Understand the reasons for demands and constraints. - Expand the range of choices. - Determine what you want to accomplish. - Analyze how you use your time. - Plan daily and weekly activities. - Avoid unnecessary activities. - Conquer procrastination. - Take advantage of reactive activities. - Make time for reflective